Updated 2026-07-04 · BLS OEWS May 2025

Customer Service Representative jobs in Kansas City, MO

22,240 customer service representatives employed in metro (BLS May 2025) · $21.32/hour ($44,350/year) median · roughly in line with the national median.

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  • Pay-by-metro, not a national average.
  • Pay data sourced from BLS OEWS May 2025.

The median customer service representative salary in Kansas City, MO is $21.32/hour ($44,350/year), with a typical range of $36,870 to $50,010 based on BLS OEWS May 2025. Data from BLS + Jobeezy ghost-filter (2026).

Pay stats
MetricValueSource
Median salary$21.32/hour ($44,350/year)BLS
### Salary facts Median and range. - Use for negotiation.

Customer Service Representative pay in Kansas City, MO

The band below shows the 25th–75th percentile range for this occupation in the Kansas City metro. Half of Customer Service Representatives earn inside that band.

25th pct MEDIAN 75th pct $36,870 $44,350 $50,010
25th$36,870 Median$44,350 75th$50,010 vs USroughly in line with the national median

Source: U.S. Bureau of Labor Statistics, OEWS May 2025 — Kansas City, MO-KS metro area (SOC 43-4051, Customer Service Representative). Full Customer Service Representative salary guide →

What is a Customer Service Representative salary in Kansas City?

The median customer service representative salary in Kansas City, MO is $21.32/hour ($44,350/year), with a typical range of $36,870 to $50,010 based on BLS OEWS May 2025. BLS reports approximately 22,240 customer service representatives employed in the Kansas City metro area.

Customer Service Representative pay bands in Kansas City by seniority

The cards below are illustrative pay-band examples — not live postings. Each shows the typical salary range you can expect at that seniority level, derived from BLS OEWS May 2025 medians for this metro. When Jobeezy matches you to a real opening, we auto-apply on your behalf.

Entry Level Customer Service Representative

Typical entry level band in Kansas City
Example (illustrative)
Location
Kansas City, MO
Typical pay range
$41,023–$54,373
Common on
Workday

Illustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.

Entry Level Customer Service Representative

Typical entry level band in Kansas City
Example (illustrative)
Location
Kansas City, MO
Typical pay range
$38,362–$55,969
Common on
Greenhouse

Illustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.

Staff Customer Service Representative

Typical staff band in Kansas City
Example (illustrative)
Location
Kansas City, MO
Typical pay range
$36,367–$52,776
Common on
iCIMS

Illustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.

Staff Customer Service Representative

Typical staff band in Kansas City
Example (illustrative)
Location
Kansas City, MO
Typical pay range
$37,697–$48,785
Common on
Lever

Illustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.

Lead Customer Service Representative

Typical lead band in Kansas City
Example (illustrative)
Location
Kansas City, MO
Typical pay range
$36,367–$55,171
Common on
Workday

Illustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.

Customer Service Representative Career Ladder — Kansas City Metro

Expected pay at each step, scaled to Kansas City’s median. Your actual offer depends on employer, sub-specialty, and interview performance.

  1. Entry Customer Service Representative0–2 yrs$31,932
  2. Mid Customer Service Representative2–5 yrs$42,132
  3. Senior Customer Service Representative5–8 yrs$53,220
  4. Staff Customer Service Representative8–12 yrs$64,307
  5. Lead Customer Service Representative12+ yrs$75,395

Multipliers calibrated against BLS OEWS May 2025 occupational percentiles (SOC 43-4051, Customer Service Representative).

Employers in the Customer Service Representative hiring market in Kansas City

  • Home Depot
  • Walmart
  • Costco
  • Amazon
  • Target

Representative large employers for this occupation industry. Jobeezy auto-applies when any qualifying opening posts at these or other employers on Greenhouse, Lever, Workday, Ashby, or iCIMS.

How employers in Kansas City post Customer Service Representative jobs

Employers in the Kansas City metro typically post Customer Service Representative roles through one of five applicant tracking systems. Pick the guide that matches where you’re applying:

Customer Service Representative in Kansas City, MO — Common Questions

How much does a Customer Service Representative earn in Kansas City, MO?
Median $21.32/hour ($44,350/year). 25th–75th percentile runs $36,870–$50,010. Source: BLS OEWS May 2025.
How many Customer Service Representative jobs are there in Kansas City?
BLS OEWS May 2025 reports approximately 22,240 Customer Service Representative roles employed in the Kansas City metro. Openings turn over regularly — Jobeezy watches Greenhouse, Lever, Workday, Ashby, and iCIMS for new postings here.
Which ATS platforms do Kansas City employers use for Customer Service Representative?
Greenhouse, Lever, Workday, Ashby, and iCIMS account for the vast majority. Jobeezy reads all five directly so you can apply in one tap.
Does Jobeezy apply to Customer Service Representative jobs for me?
Yes. Jobeezy matches your profile to Customer Service Representative openings in Kansas City and submits on your behalf — no resume uploads, no repeat forms.
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