Lead Customer Service Representative
Typical lead band in Jersey CityIllustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.
Updated 2026-07-04 · BLS OEWS May 2025
Customer Service Representative jobs in Jersey City, NJ
125,570 customer service representatives employed in metro (BLS May 2025) · $23.84/hour ($49,590/year) median · 11% above the national median.
- Direct ATS apply — no login walls.
- Pay-by-metro, not a national average.
- Pay data sourced from BLS OEWS May 2025.
The median customer service representative salary in Jersey City, NJ is $23.84/hour ($49,590/year), with a typical range of $43,060 to $61,940 based on BLS OEWS May 2025. Jersey City is part of the New York-Newark-Jersey City, NY-NJ metro area; BLS publishes wage data at the metro level. Data from BLS + Jobeezy ghost-filter (2026).
| Metric | Value | Source |
|---|---|---|
| Median salary | $23.84/hour ($49,590/year) | BLS |
Customer Service Representative pay in Jersey City, NJ
The band below shows the 25th–75th percentile range for this occupation in the Jersey City metro. Half of Customer Service Representatives earn inside that band.
25th$43,060
Median$49,590
75th$61,940
vs US11% above the national median
Source: U.S. Bureau of Labor Statistics, OEWS May 2025 — New York-Newark-Jersey City, NY-NJ metro area (SOC 43-4051, Customer Service Representative). Jersey City is part of the New York-Newark-Jersey City, NY-NJ metro area; BLS publishes wage data at the metro level. Full Customer Service Representative salary guide →
What is a Customer Service Representative salary in Jersey City?
The median customer service representative salary in Jersey City, NJ is $23.84/hour ($49,590/year), with a typical range of $43,060 to $61,940 based on BLS OEWS May 2025. BLS reports approximately 125,570 customer service representatives employed in the Jersey City metro area. Jersey City is part of the New York-Newark-Jersey City, NY-NJ metro area; BLS publishes wage data at the metro level.
Customer Service Representative pay bands in Jersey City by seniority
The cards below are illustrative pay-band examples — not live postings. Each shows the typical salary range you can expect at that seniority level, derived from BLS OEWS May 2025 medians for this metro. When Jobeezy matches you to a real opening, we auto-apply on your behalf.
Senior Customer Service Representative
Typical senior band in Jersey CityIllustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.
Senior Customer Service Representative
Typical senior band in Jersey CityIllustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.
Entry Level Customer Service Representative
Typical entry level band in Jersey CityIllustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.
Senior Customer Service Representative
Typical senior band in Jersey CityIllustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.
Customer Service Representative Career Ladder — Jersey City Metro
Expected pay at each step, scaled to Jersey City’s median. Your actual offer depends on employer, sub-specialty, and interview performance.
- Entry Customer Service Representative0–2 yrs$35,704
- Mid Customer Service Representative2–5 yrs$47,110
- Senior Customer Service Representative5–8 yrs$59,508
- Staff Customer Service Representative8–12 yrs$71,905
- Lead Customer Service Representative12+ yrs$84,303
Multipliers calibrated against BLS OEWS May 2025 occupational percentiles (SOC 43-4051, Customer Service Representative).
Employers in the Customer Service Representative hiring market in Jersey City
- Amazon
- Target
- Home Depot
- Walmart
- Costco
Representative large employers for this occupation industry. Jobeezy auto-applies when any qualifying opening posts at these or other employers on Greenhouse, Lever, Workday, Ashby, or iCIMS.
How employers in Jersey City post Customer Service Representative jobs
Employers in the Jersey City metro typically post Customer Service Representative roles through one of five applicant tracking systems. Pick the guide that matches where you’re applying:
Customer Service Representative in Jersey City, NJ — Common Questions
- How much does a Customer Service Representative earn in Jersey City, NJ?
- Median $23.84/hour ($49,590/year). 25th–75th percentile runs $43,060–$61,940. Source: BLS OEWS May 2025. Jersey City is part of the New York-Newark-Jersey City, NY-NJ metro area; BLS publishes wage data at the metro level.
- How many Customer Service Representative jobs are there in Jersey City?
- BLS OEWS May 2025 reports approximately 125,570 Customer Service Representative roles employed in the Jersey City metro. Openings turn over regularly — Jobeezy watches Greenhouse, Lever, Workday, Ashby, and iCIMS for new postings here.
- Which ATS platforms do Jersey City employers use for Customer Service Representative?
- Greenhouse, Lever, Workday, Ashby, and iCIMS account for the vast majority. Jobeezy reads all five directly so you can apply in one tap.
- Does Jobeezy apply to Customer Service Representative jobs for me?
- Yes. Jobeezy matches your profile to Customer Service Representative openings in Jersey City and submits on your behalf — no resume uploads, no repeat forms.
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