Customer story

Amara Okonkwo → Progressive

Call-Center Team Lead·Tampa, FL·Jan – Feb 2026
I was applying to 40 roles a week with no replies. Jobeezy capped me at 12 that actually fit. Three became interviews.

Where she was stuck

Amara Okonkwo was a call-center rep who wanted to move up to a team-lead role. She was applying to 40+ postings a week on Indeed and almost never got replies.

What Jobeezy did

  • Capped her at 12 carefully-matched postings a week. The rest didn't meet her target pay or were flagged as ghost jobs.
  • Re-framed her metrics (calls handled per shift, first-call-resolution rate, CSAT) the way call-center hiring managers look for them.
  • Progressive offer in Feb 2026: call-center team lead, $28/hr + shift differential + quarterly bonus ($62k/yr).

Every story is reviewed and approved by the person named. Timelines and fit scores are actual numbers from the Jobeezy app.

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