Medical Receptionist

Medical ReceptionistJob Overview

Duties and Responsibilities

• Answer incoming phone calls and route them to the appropriate team (pharmacy, DME, billing, etc.)
• Make outbound calls to patients, caregivers, and facilities to coordinate monthly DME orders
• Confirm supply needs, delivery dates, and insurance information with patients
• Document all communications and updates accurately in the patient’s chart/system
• Ensure patient records are current and complete with necessary authorizations or documentation
• Maintain a professional and empathetic demeanor with all patient interactions
• Collaborate closely with DME staff and pharmacy team to ensure seamless service
• Perform general front desk duties as needed, including faxing, scanning, and filing

Qualifications

• Education: High school diploma or equivalent.
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize in a fast-paced environment
• Proficient with computers and EHR/EMR systems (training provided)
• Detail-oriented and dependable
• Bilingual (Spanish/English) or previous experience in a medical office/pharmacy/DME setting a plus

Additional Job Description Information

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Vision insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid holidays
• Competitive pay starting out at $19-20 an hour

Schedule

Full-time, 8-hour shift, Monday through Friday

Shift availability:

Day Shift (8:30 AM – 5:00 PM)

Work Location:

Ward Road Pharmacy, 6590 Holman St, Arvada, CO 80004

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EEO Statement:

At MGA, we prioritize diversity, equity, and inclusion (DEI) in both our organization and the communities we serve. We understand that DEI is crucial to our success as a healthcare company, allowing us to provide personalized care tailored to each patient's unique needs and preferences. Our belief is that everyone, regardless of their background or identity, deserves access to high-quality healthcare services. We respect and value the experiences, perspectives, and identities of all individuals, striving to create an environment where everyone can thrive. We are dedicated to attracting, developing, and retaining a diverse workforce that reflects the communities we serve, without discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.