20 Northeast Georgia Medical Center, Inc. · Bethlehem, GA

Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - Family Medicine - FT Days — Bethlehem, GA

Full-timeBethlehem, GAPosted 2026-07-16Apply on Workday

Full job description

Job Category:

Physician Services / Physician Clinics

Work Shift/Schedule:

8 Hr Morning - Afternoon

About the Role

Job Summary

Performs duties that include reception, maintaining clinical and financial records, front office inventory requirements, and medical records.

Minimum Job Qualifications

  • Licensure or other certifications:
  • Educational Requirements: High School Diploma or GED
  • Minimum Experience:
  • Other:

Preferred Job Qualifications

  • Preferred Licensure or other certifications:
  • Preferred Educational Requirements:
  • Preferred Experience: Customer Service or Physician's Office experience preferred.
  • Other:
  • Knowledge of and proficient use of EMR (Electronic Medical Record) system

Essential Tasks and Responsibilities

  • Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
  • Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
  • Schedules appointments for patient referrals as requested by Physicians.
  • Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
  • Advises patients when referral numbers are needed and how patients can obtain a referral. Provides patients with needed information regarding their referral.
  • Opens and distributes mail to appropriate personnel daily.
  • Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
  • Ensures daily audit journals are balanced. Enters charges accurately.
  • Forward all monthly reports to the Central Business Office in a timely manner.
  • Prepares daily deposits per center procedure.
  • Updates patient information with pertinent information as needed, Arranges payment agreements as indicated.
  • Maintains inventory of front office supplies as required.

Physical Demands

  • Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
  • Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
  • Vision: Moderate, Occasionally 0-30% of time
  • Kneeling/Stooping/Bending: Occasionally 0-30%
  • Standing/Walking: Occasionally 0-30%
  • Pushing/Pulling: Occasionally 0-30%
  • Intensity of Work: Occasionally 0-30%
  • Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

NGHS: Opportunities start here.