20 Northeast Georgia Medical Center, Inc. · Bethlehem, GA
Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - Family Medicine - FT Days — Bethlehem, GA
Full-timeBethlehem, GAPosted 2026-07-16Apply on Workday
Full job description
Job Category:
Physician Services / Physician Clinics
Work Shift/Schedule:
8 Hr Morning - Afternoon
About the Role
Job Summary
Performs duties that include reception, maintaining clinical and financial records, front office inventory requirements, and medical records.
Minimum Job Qualifications
- Licensure or other certifications:
- Educational Requirements: High School Diploma or GED
- Minimum Experience:
- Other:
Preferred Job Qualifications
- Preferred Licensure or other certifications:
- Preferred Educational Requirements:
- Preferred Experience: Customer Service or Physician's Office experience preferred.
- Other:
- Knowledge of and proficient use of EMR (Electronic Medical Record) system
Essential Tasks and Responsibilities
- Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
- Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
- Schedules appointments for patient referrals as requested by Physicians.
- Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
- Advises patients when referral numbers are needed and how patients can obtain a referral. Provides patients with needed information regarding their referral.
- Opens and distributes mail to appropriate personnel daily.
- Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
- Ensures daily audit journals are balanced. Enters charges accurately.
- Forward all monthly reports to the Central Business Office in a timely manner.
- Prepares daily deposits per center procedure.
- Updates patient information with pertinent information as needed, Arranges payment agreements as indicated.
- Maintains inventory of front office supplies as required.
Physical Demands
- Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
- Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
- Vision: Moderate, Occasionally 0-30% of time
- Kneeling/Stooping/Bending: Occasionally 0-30%
- Standing/Walking: Occasionally 0-30%
- Pushing/Pulling: Occasionally 0-30%
- Intensity of Work: Occasionally 0-30%
- Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding
NGHS: Opportunities start here.