Sr. ITFM Business Analyst at QVC, Inc. — USA, PA

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.Your Opportunity, Your Team

The Sr ITFM Business Analyst supports QVC, and helps drive IT financial management through improved tools, reporting, processes, and governance across the business. This role partners with IT, Finance, Procurement, Legal, and other cross-functional teams to strengthen financial tracking, operational oversight, and vendor management for QVC's technology environment.

Where You'll Work

This role is hybrid and will require you to be onsite in West Chester, PA several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: PA, NJ, DE. Relocation assistance is not available for this role.

What You'll Do

• Support IT financial management processes for QVC, including spend tracking, invoice validation, reconciliations, and financial analysis.
• Prepare and deliver recurring and ad hoc reports, dashboards, and insights related to budgets, KPIs, operational performance, and vendor activity.
• Maintain internal tools, workflows, and reporting processes that support the IT Financial Management organization.
• Help ensure data integrity, reporting accuracy, process consistency, and operational efficiency across ITFM activities.
• Support the financial and operational management of strategic IT vendors, including contract-related workflows, deliverable tracking, and ongoing performance alignment.
• Partner with IT, Finance, Procurement, and Legal to support governance, compliance, and process improvement initiatives.
• Analyze business and financial data to identify trends, risks, and opportunities that improve visibility in decision-making.

What You'll Bring

• A bachelor's degree in Business, Finance, Information Technology, Supply Chain, or a related field.
• 5+ years of relevant experience in business analysis, IT financial management, financial operations, reporting, process improvement, or vendor support.
• Strong analytical and financial skills, including experience with reporting, reconciliations, spend analysis, and data review.
• Experience supporting internal tools, reporting processes, and operational workflows in a corporate or technology environment.
• Familiarity with vendor governance, contract-related processes, and supplier management support.
• Proficiency in Excel and experience with systems such as SAP, ServiceNow, Coupa, SharePoint, and Power BI.
• The ability to explain complex financial, operational, and process information.

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Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.