UX & Experience Designer at Cornerstone Shared Services, LLC — Remote

Overview

Right along with Cornerstone’s distinctive brand, we are constantly improving all digital touchpoints with a focus on the digital shopping experience at ballarddesigns.com, frontgate.com, garnethill.com and grandinroad.com. Are you ready to excel in the fast-changing retail environment? Are you a customer service enthusiast who’s curious about the guest and can see the shopping journey through their eyes? Then you’ll have success on the Ecommerce Team, whose goal is to offer guests a seamless online shopping experience.  Here, you’ll collaborate to create and implement the digital strategies that enrich the online experience through the right mix of personalization, simplicity, and intuitiveness. Your ideas will support all Cornerstone brands in driving the digital shopping experience with a convenient, reliable, and instantly gratifying purchase process. The goal as a member of the team is to continuously evolve the customer’s experience, making us their top consideration for relevant purchases.

As a UX Designer, you will be responsible for the design & production of UI, digital assets, and experiences across channels to deliver a superior overall user experience for our guests online. You will support all digital channels with visual design intended to connect business goals and user needs. You will work across teams at the direction of channel owners, aligning with project stakeholders to produce digital products and components that are consistent and effective in conversion and communication. You will aide in developing and communicating best practices and process improvements as part of a design team. Core responsibilities of this job are described within this job description.

Within the Digital Design Team, your day-to-day work will fall into one of the below tracks: Site Design, Email Design, and Digital Marketing/Ads.

Responsibilities

• Design UI, landing page experiences, graphics, and other digital collateral to be used by all digital teams—Web, Email, social. Etc
• Work closely with UX Manager, Art Director, and stakeholders on site/email design.
• Understand 3rd party vendors to utilize their technology for site and email enhancement (Monetate, Certona, Bazaarvoice, Movable Ink, etc).
• Utilize site and email analytics when determining a UX / design strategy.
• Partner closely with marketing team members on digital needs and design improvement opportunities.
• Communicate and coordinate effectively as needed with the production, design, and client services teams to maintain quality standards for online content.
• Continually iterate the design systems with a broad focus across channels to maintain a cohesive user experience.
• Contribute to the creative campaign planning process by recommending and guiding creative layout for optimal UX that will drive strong ROI.
• Partner with web developer on new design layouts.
• Lead Design with a mobile first, user-centered thought process.
• Proactively review site and emails for strong UX opportunities and present solutions that are aligned with company strategy and are on-brand.
• Maintain site appearance by developing and enforcing content and display standards.
• Keep current on latest trends and technologies in site, email design and UX.
• Creating and iterating style guides and design systems that support consistency across new executions.
• Be well versed in Figma, Photoshop, Sketch and XHTML/CSS with a broad understanding of current web and browser-related issues.
• Regularly practice competitive analysis and user research to stay informed.
• Ensuring current Usability and Accesibility standards are met in all digital designs

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.