NAC Voya Services Company · Minneapolis, MN

AI Principal Engineer at NAC Voya Services Company — Minneapolis, MN

Full-timeMinneapolis, MNPosted 2026-07-15Apply on Workday
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Full job description

Profile Summary:

The AI Principal Engineer (IC Director) role is responsible for leading the design and delivery of complex, production-grade AI systems with significant business impact. This role serves as a technical leader across multiple initiatives, owning major components or domains and influencing architectural direction, engineering practices, and solution quality. The position operates with a high level of independence, driving delivery outcomes while collaborating with product, engineering, and governance partners. The role is accountable for ensuring AI solutions are scalable, reliable, and aligned with enterprise standards in a regulated environment.

Profile Description:

  • Lead the design, development, and deployment of complex AI solutions, including LLM-based applications, retrieval pipelines, and model-driven services
  • Own technical direction for major components or domains within AI platforms or products
  • Drive engineering best practices for model evaluation, testing, monitoring, and operationalization
  • Partner with product, data, and business stakeholders to translate requirements into scalable AI solutions
  • Contribute to architecture decisions, including model selection, system integration, and API design
  • Ensure solutions meet enterprise standards for security, privacy, and responsible AI
  • Mentor and guide engineers, contributing to team capability and engineering quality
  • Identify technical risks and implement appropriate mitigation strategies

Knowledge & Experience:

  • Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field; advanced degree preferred
  • Significant experience delivering production AI/ML systems, including model deployment and operationalization
  • Strong proficiency in programming languages such as Python, TypeScript, or Rust
  • Experience with AI/ML frameworks, LLM technologies, and data pipelines
  • Knowledge of model lifecycle management, MLOps, and production reliability practices
  • Demonstrated ability to lead complex technical initiatives
  • Strong problem-solving skills and ability to work across disciplines

Compensation Pay Disclosure:

$149,820 - $198,370 USD

Be Well. Stay Well.

What We Offer

  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan – with generous company matching contributions (up to 6%)
  • Voya Retirement Plan – employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time — 40 hours per calendar year

Critical Skills

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Reasonable Accommodations

Misuse of Voya's name in fraud schemes