Automotive Service Advisor / Writer | Weekends Off | Waxahachie — Waxahachie, TX

Job Title:

Automotive Service Advisor / Writer

Location:

1300 W. Hwy 287 Bypass Waxahachie, TX 75165

Job Overview:

• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the guest
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guests as needed
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed.
• Other duties as assigned.

Qualifications

• Current driver’s licenses.
• Driving record acceptable to our current insurance carrier.
• Proficiency in Windows-based computer software and automotive store applications.
• Experience in Automotive Customer Service and or Automotive Service Sales preferred.
• Team player: Demonstrated ability to work effectively with others, contributing positively to team dynamics and achieving shared goals.
• Adaptability: Flexibility in handling change, shifting priorities, and dealing with diverse personalities and work styles.

Physical Requirements:

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm.
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment.