Associate Technical Program Manager, Operations & Infrastructure (O&I) — US - Austin, TX
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About Us
Job Description
Associate Technical Program Manager – Operations & Infrastructure (O&I)
The Associate Technical Program Manager (TPM) supports the planning and delivery of technology initiatives within Visa’s Operations & Infrastructure (O&I) organization. This role works closely with experienced Program Managers, Engineers, and Platform Teams to help deliver reliable, secure, and highly available internal infrastructure and platforms.
This position is well‐suited for a recent college graduate who is interested in how large‐scale technology systems are planned, built, and maintained. You will gain hands‐on experience working on infrastructure refreshes, platform upgrades, and internal application support while learning industry‐standard program management practices.
## What You Will Do
- Support project and program managers in planning, tracking, and delivering infrastructure and technology initiatives
- Help coordinate activities across engineering, infrastructure, security, and operations teams
- Track project schedules, action items, risks, and dependencies
- Assist with organizing meetings, preparing agendas, and documenting notes and decisions
- Learn how to manage basic project scope, timelines, and deliverables under guidance
- Help gather data, update reports, and create simple summaries or presentations for stakeholders
- Participate in technology refresh initiatives such as hardware upgrades, operating system updates, and internal platform enhancements
- Learn how internal infrastructure supports business‐critical applications and services
## Essential Skills and Attributes
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and priorities in a structured environment
- Clear written and verbal communication skills
- Willingness to ask questions, learn quickly, and accept feedback
- Interest in technology, infrastructure, and how large systems operate
- Ability to work collaboratively with technical and non‐technical teammates
- Comfort using common productivity tools such as Excel, PowerPoint, and collaboration platforms
Qualifications
Basic Qualifications
- Bachelors degree, OR 3+ years of relevant work experience
Preferred Qualifications (Nice to Have, Not Required)
- 2 or more years of work experience
- Bachelor’s degree (or graduating soon) in Computer Science, Information Technology, Engineering, Business, or a related field
- Basic understanding of technology concepts (e.g., servers, networks, applications, databases)
- Familiarity with project or team‐based work through coursework, internships, or extracurricular activities
- Internship, co‐op, or academic project experience in technology or project coordination
- Exposure to Agile or Scrum concepts through coursework or student projects
- Familiarity with tools such as Jira, MS Project, SharePoint, or Teams
- Strong Excel or data organization skills
- Interest in Technical Program Management or Technology Operations as a career path
What You’ll Gain
- Hands‐on experience working on real enterprise‐scale technology initiatives
- Mentorship from experienced Technical Program Managers and technology leaders
- Exposure to infrastructure, cybersecurity, platform engineering, and operations
- A strong foundation for career growth into Technical Program Management, Engineering, or Operations roles
U.S. Applicants Only
The estimated salary range for this position is $88,000.00 to $ 136,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work Hours
Travel Requirements
Mental/Physical Requirements
Visa is an EEO Employer