Head of Hotels, Sr. Manager, Business Development - Luxury Travel at Capital_One — San Francisco, CA

Head of Hotels, Sr. Manager, Business Development - Luxury Travel

Capital One Travel is redefining the premium journey for our cardholders through world-class benefits and high-value experiences. We are seeking a strategic, results-driven Head of Hotels to lead our Business Development and Account Management efforts. As the Head of Hotels, you will be the strategic architect of our luxury hospitality portfolio, driving growth by identifying, securing, and optimizing high-impact partnerships. This pivotal leadership role requires a visionary professional to elevate our partnerships, mentor high-performing teams, and champion Capital One’s presence across the global hotel industry.

In this role, you will cultivate deep, long-term relationships with key luxury hotel partners, drive exponential growth for our premium collections, and serve as a prominent ambassador for the Capital One brand at premier industry events. You will lead a high-performing team to deliver seamless partner integration and unlock unique value for our cardholders, while collaborating across the organization to shape the future of our luxury travel ecosystem.

Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognized as one of the best companies to work for.

Responsibilities

• Lead a team spanning business development and account management for the hotel industry, coaching and developing talent
• Identify key trends and partnership opportunities in the hospitality industry
• Support industry relations and partner engagement
• Collaborate on key growth opportunities to drive benefit usage and growth
• Work closely with Hotel Operations, Product, Strategy, and Well-managed functions to deliver benefit programs
• Ability to travel for business development meetings, including representation of the company at tradeshows and conferences as necessary

Basic Qualifications:

• Bachelor’s Degree
• 7 years of experience in partner management, account development, or business development with a focus on building and managing partnerships
• 5 years of experience in a business development position in the hotel or travel industry in the luxury leisure segment
• 5 years of experience in people management and leadership

Preferred Qualifications:

• Masters or MBA degree
• 10+ years of experience and a successfully proven track record in B2B sales and business development within the luxury travel or hospitality industry
• 10+ years of experience in a business development leadership role in the hotel or travel industry
• 5+ years experience in management and leadership responsibility driving a business development or sales capacity with proven track record of success

McLean, VA: $200,700 - $229,100 for Sr. Mgr, Business Development

New York, NY: $219,000 - $249,900 for Sr. Mgr, Business Development

San Francisco, CA: $219,000 - $249,900 for Sr. Mgr, Business Development