Automotive Service Advisor / Writer | Weekends Off | Robinhood — Winston-Salem, NC

Job Title:

Automotive Service Advisor / Writer

Location:

5262 Fleetwood Circle, Winston-Salem, NC 27106

Job Overview:

• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to repair guest vehicles in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Build repair estimates.
• Source parts
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the guest
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guests as needed
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed.
• Other duties as assigned.

Qualifications

• Serious professionals only. This is a serious position designed to drive a career.
• Experience in Automotive Customer Service and Service sales
• Current driver’s licenses
• Driving record acceptable to our current insurance carrier
• Proficiency in Windows based computer software and automotive store applications
• Associates degree preferred

Physical Requirements:

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment