Tapestry, Inc. · Denver, CO

Sales Associate I at Tapestry, Inc. — Denver, CO

Full-timeDenver, CO$15–$24.25/hourPosted 2026-07-17Apply on Workday
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Full job description

Key Responsibilities

  • Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
  • Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • Drive sales through cross-selling, upselling, and tailored recommendations.
  • Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • Develop and execute personal sales plans; meet or exceed individual and team KPIs.
  • Source new customers, maintain relationships, and follow up to close sales.
  • Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
  • Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
  • Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
  • Process transactions efficiently (purchases, returns, exchanges, online pickups).
  • Support inventory cycles: receive shipments, stock shelves, and manage product movement.
  • Assist teammates in functional areas as required.
  • Foster a collaborative, trust-based environment; encourage team performance.
  • Participate in brand initiatives, training programs, and inclusion activities.
  • Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Required Qualifications

  • 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered
  • Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
  • Strong English proficiency.
  • Ability to work in a fast-paced environment.
  • Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
  • Strong English language proficiency. (for EU)

Our Competencies for All Employees

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Base Pay Range