Full Specialist at Westgate Resorts — Orlando, FL

As a Spa Specialist, you will position delivers professional, meticulous manicures, pedicures and nail enhancement services to guests while ensuring a comfortable and relaxing spa experience. All duties are to be performed in accordance with departmental and property policies, practices and procedures, and state law.

As a Spa Specialist, you will:

• Provide spa guests with a comfortable and relaxing spa experience while ensuring the utmost safety for our guests.
• Assess guest needs and inquire about contraindications (e.g., medications, allergies, high blood pressure, and pregnancy) before beginning service.
• Maintain the highest level of guest service by providing guests with a broad understanding of current techniques and procedures.
• Must be qualified and able to perform all treatments offered.
• Ensure an uncompromising level of cleanliness of the work area and/or treatment room at all times.
• Promote and sell spa/salon services, including retail offerings related to the Spa. (Retail sales goals may be required.)
• Informs facility management of any member, guest, or facility issues. Is knowledgeable about the facility, the property, and its amenities in order to effectively communicate with guests.
• Reports any incidents or accidents to a member of the management team.
• Other duties as assigned.
• Minimum 1 year with experience, preferably in a resort spa environment.
• Previous experience in a salon or spa is often preferred, though not always required for entry-level roles.
• High School diploma or equivalent.
• Completion of a minimum of 500-600 hours of training, combining skincare plus nails.
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• Passing a state exam or meeting school completion requirements
• Applying for a Full Specialist license.
• Strong knowledge of skincare, nail care, and sanitation practices.
• Excellent communication and customer service skills.
• Attention to detail and ability to work efficiently in a fast-paced environment.
• Professional, friendly, and client-focused demeanor.
• Collect accurate information and solve management concerns.

Why Westgate?

• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Wellness Programs to Support Your Well-Being
• Tuition Assistance to Help You Grow Your Career
• Employee Assistance Program (EAP) – Support When You Need It Most
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact