100054 Silvus Technologies, Inc. · Irvine, CA

Information Technology (IT) Support Specialist at 100054 Silvus Technologies, Inc. — Irvine, CA

Full-timeIrvine, CA$31.25–$36.06/hourPosted 2026-07-17Apply on Workday
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Full job description

Company Overview

Department Overview

With deep roots in DARPA research, Silvus Technologies develops world-class advanced communications technologies that are reshaping the tactical communications landscape. From pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data.

Silvus Technologies is a wholly owned subsidiary of Motorola Solutions, Inc

Job Description

THE OPPORTUNITY

Silvus is seeking an Information Technology (IT) Support Specialist who will report to the Senior IT Support Specialist on the Information Technology (IT) team. The successful individual in this role will provide technical support to end users, troubleshoot hardware and software issues, and maintain the company's IT infrastructure.

This position is fully onsite, Monday through Friday, at Silvus Technologies’ Engineering and R&D Office in Irvine, CA, near the vibrant Irvine Spectrum. The position requires a daily schedule of 8:30 am – 5:30 pm.

ROLE AND RESPONSIBILITIES

  • Provide technical support to end users, including troubleshooting/researching hardware and software issues on desktop or laptop systems.
  • Respond to IT Help Desk support tickets in a timely manner.
  • Install, configure, and maintain hardware and software.
  • Develop and maintain documentation related to the company's IT infrastructure and support processes.
  • Maintain an up-to-date inventory of all hardware and software assets.
  • Manage on-boarding and off-boarding functions, including account creation/disabling, communication, and hardware deployment/recovery in concert with HR and Facilities.
  • System configuration and deployment for all Windows, Linux, and macOS endpoints and peripherals.
  • Travel Requirement – 25% - to Silvus office locations, including Headquarters in West Los Angeles, as well as locations in San Diego, and Culver City.
  • Perform other related duties of which the above are representative.

REQUIRED QUALIFICATIONS

  • High School Diploma or GED.
  • 3+ years of experience in installing, troubleshooting, and/or maintaining software and hardware installations, upgrades, and related procedures.
  • Proficient PC skills in a Windows and IOS environment required.
  • Experience with Layer 1 Networking and Cabling.
  • Experience installing/uninstalling and licensing/de-licensing enterprise software.
  • Highly proficient in Google Suite and Microsoft 365 (Excel, Word, PowerPoint).
  • Have working knowledge of Microsoft Active Directory, Microsoft Entra, and Microsoft Intune.
  • Strong interpersonal skills with a positive and enthusiastic attitude.
  • Demonstrated ability to operate as a team member, supporting departmental decisions, policies, and procedures with a positive attitude and communications (both to team members and other staff).
  • Must be a U.S. Citizen due to clients under U.S. government contracts.
  • All employment is contingent upon the successful clearance of a background check and drug test.
  • Possession of or in-progress towards a Bachelor’s degree in Information Technology, Computer Science, or related field.
  • Prior experience in a fast-paced office environment.
  • Linux and macOS skills are highly desirable.
  • Office environment.
  • Travel to other office locations.
  • Occasional exposure to heat, cold, and allergens while performing tests or demonstrations in the field.
  • While performing the duties of this job, the employee is required to do the following:
  • Perform bending and reaching movements to place items on lower and higher shelves.
  • Kneeling or squatting to access lower shelves.
  • Must be able to lift up to 50 lbs.

COMPENSATION: $31.25 - $36.06 / hourly

Basic Requirements

  • High School Diploma or GED.

Travel Requirements

10-25% Relocation Provided

None Position Type

Experienced Referral Payment Plan

Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement