Concierge at Spectrum Retirement Communities, LLC — Washington, MO

Schedule: Part-time, approximately 12-14 hours per week. Includes every other weekend and rotating weekday shifts. Most shifts are 4-6 hours and may include:

• 3:00 pm-7:00 pm on weekdays
• 7:00 am-1:00 pm or 1:00 pm-7:00 pm on Wednesdays and weekends

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

• High School diploma or equivalent is required
• Experience in an office environment, answering phones or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

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