Technology Engineer - Associate (1041) - Applications Specialty - Citywide (C00086) — San Francisco, CA

Under general supervision, assists in analyzing, planning, implementing, maintaining, troubleshooting and enhancing technology. Serves as assistant technical contributor for systems or platforms.

The 1041 Technology Engineer Associate is the entry level in the Engineer series. The class is distinguished from the 1042 Technology Engineer by the complexity of the systems or networks supported. Positions at this level perform a significant portion of the work assigned to the journey level, but without the independence or full responsibility expected of positions at the journey level. Assignments are generally limited in scope and are set within procedural frameworks established by higher level positions. As experience accrues, the incumbent performs with increasing independence. Work requires incumbents to exercise some judgement in selecting appropriate established guidelines to follow. Significant deviations require prior approval. Interpretation of general administrative or operational policies is sometimes necessary.

Supervision Exercised:

None

Essential Duties:

• Supports platform services, APIs, integration services, commercial software packages, internally developed applications, and web services.
• Assists with customizing and adding new features to platform services, commercial software packages, and internally development applications according to end user requests.
• Assists with day-to-day operations of various platform services and applications.
• Assists with designing and building new platform capabilities, API services, and applications based on customer's requirements and specifications.
• Assists with and performing tests for platform services and applications, fixes problems as they arise and assists with product launches.
• Provides technical support and helps to troubleshoot problems related to platform services and applications.
• Assists with writing technical documentation and uses best software development and delivery practices regarding version control and testing.
• Assists with performing software upgrades and helps to keep track of software licensing.

Education

Substitution:

One year of experience in analyzing, installing, configuring, enhancing and/or maintaining the components of a system or platform may be substituted for the required degree.

Positions with the Port

Selection Procedures

Preliminary Questionnaire:

Tech Engineer – Applications Core Exam (Weight: 100%):

Candidates self-certifying meeting the Minimum Qualifications will be invited to participate in the online Tech Engineer – Applications Core Exam. Candidates will be sent a web link via email that will allow them to take the online Tech Engineer – Applications Core Exam that is designed to measure basic analytical and technical abilities associated with the target job, which may include but not be limited to:

• Ability to develop web apps using programming tools (e.g., Drupal)
• Ability to troubleshoot problems
• Analytical thinking
• Knowledge of the functions of the hardware & software components that comprise application systems
• Knowledge of analysis and evaluation techniques to design, implement & troubleshoot systems
• Knowledge of standard database platforms (e.g., SQL)
• Ability to identify complex problems and implement solutions with minimal disruption

Candidates’ scores on the Tech Engineer – Applications Core Exam may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Score Banking: Scores attained on the Tech Engineer – Applications Core Exam will be 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, candidates need not take this test again. Rather, if another announcement you applied to and are deemed qualified for requires the Tech Engineer – Applications Core Exam and is held within one year of your Tech Engineer – Applications Core Exam date your score will be automatically applied to that announcement. However, after one year, a candidate has the option to either (a) apply his/her test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the test and only in association with a candidate’s eligibility for another announcement to which the candidate has applied and is deemed qualified. If a candidate opts to re-test, the re-test score becomes the candidate’s official score since it is the most recent.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List.

To find Departments which use this classification, please see the city’s Position Counts by Job Co