Capital_One · New York, NY

Senior Manager, Product Management – Rewards Redemption at Capital_One — New York, NY

Full-timeNew York, NYPosted 2026-07-17Apply on Workday
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Full job description

Senior Manager, Product Management – Rewards Redemption

Senior Manager, Product Management (PXDP55)

As a Senior Manager of Product Management within our Rewards CX & Redemptions Product Team, you will lead the product vision for three key redemption channels: Gift Cards, Miles Transfer, and Cash (including statement credits, checks, and direct deposit). These redemption channels are critical parts of the rewards customer experience, while also serving as important levers for the card business to drive revenue and elevate rewards valuations by affiliate partners.

You will manage a dedicated team of four product managers, guiding them from early-stage discovery to final delivery with the goals of reducing friction, increasing customer engagement, and improving the resilience and reliability of our technology. This role is ideal for a people-first leader who loves high-visibility projects, thrives in a fast-paced environment, and wants to shape how millions of customers interact with their rewards.

Capital One Product Framework

  • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
  • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
  • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
  • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
  • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

  • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR

  • Bachelor's degree in any field and at least 4 years of Product Management experience

Preferred Qualifications:

  • Experience translating business strategy and analysis into consumer facing digital products