Automotive Service Advisor / Writer | Up to $90k* & Weekends Off | 401k | Wake Forest — Wake Forest, NC

Job Title:

Automotive Service Advisor / Writer

Location:

1751 Heritage Center Dr, Wake Forest, NC 27587

Job Overview:

• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the guest
• Directs, coordinates, and participates in performing guest service activities
• Shuttle guests as needed
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed.
• Other duties as assigned.

Qualifications

• Current driver’s license
• Driving record acceptable to our current insurance carrier
• Proficiency in Windows based computer software and automotive store applications
• Experience in Automotive Customer Service and Service sales strongly preferred
• Experience ordering parts & managing inventory efficiently strongly preferred
• Associates degree preferred

Physical Requirements:

• Being dependable and reliable
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment