US Physical Therapy · Centennial, CO

Scheduling Coordinator at US Physical Therapy — Centennial, CO

Full-timeCentennial, COPosted 2026-07-23Apply on SmartRecruiters
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Full job description

Location: Centennial, CO

Job Title: Scheduling Coordinator

Job Type: Full-Time, Non-Exempt

Hours: Monday-Friday, hybrid office hours, average of 40 hours per week

Hourly Range: $23 -$25

Position Overview:

The Scheduling Coordinator will collaborate with the team to provide scheduling options to our US and Canadian-based clients. This position will require attention to detail and excellent customer service to provide administrative support to our clients and Briotix Health key stakeholders.

This is a hybrid position requiring a minimum of two days per week on-site; typically Tuesday and Thursdays, at our headquarters in Centennial, CO.

Job Duties:

  • Inbound and Outbound calls, approximately 75% of the day
  • Manage, triage, and expedite phone and email communication.
  • Use online scheduling programs and databases.
  • Manage multiple schedules and timelines simultaneously.
  • Provide accurate data entry using online platforms and systems.
  • Provide accurate and timely customer support.
  • Other duties as assigned.

Company Perks:

  • Excellent benefits package including Medical, Dental, & Vision Insurance
  • Flex Spending Accounts
  • 401k/ROTH IRA with employer match
  • Company Sponsored Group Life Insurance, AD&D and Long-Term Disability
  • Professional Development Reimbursement
  • Accrued Paid Time Off, up to 120 hours in the first year
  • 7 Company Paid Holidays + 2 Floating Holidays of your choice
  • Employee Assistance Program (EAP) and Annual Calm.com subscription
  • Work/Life Balance
  • Opportunities for professional development and specialized training
  • Mentorship programs
  • DEI=B Focus Groups

Key Words: customer service, scheduling, scheduler, call center, inbound call, outbound call, medical scheduling, medical scheduler

Required Qualifications:

  • High School Diploma or GED
  • Excellent telephone and speaking skills
  • Minimum of one year of customer service experience
  • Ability to manage multiple electronic documentation and scheduling applications
  • Superior, professional communication and customer service skills
  • Proficiency with Microsoft Office products including Microsoft Outlook
  • Strong attention to detail and problem-solving skills
  • High ability to collaborate with coworkers both written and verbal

Preferred Qualifications:

  • 2 or more years of experience in an administrative or customer service position
  • Working knowledge of medical terminology
  • Associate degree or higher