Clinical Manager, Enabling Technologies - Charlotte, NC at MDU Medtronic USA Inc

A Day in the Life

Our Cranial & Spinal Technologies (CST) operating unit advances surgical care for spine and cranial conditions through an integrated ecosystem of implants, navigation, robotics, imaging, and planning tools. Platforms like AiBLE enhance precision, efficiency, and outcomes for complex procedures worldwide.

Check us out on LinkedIn: Medtronic CST

At Medtronic, the Clinical Manager, Enabling Technologies partners with the field sales teams in achieving unit/revenue goals and enhancing customer satisfaction by effectively managing the region’s clinical team. The CM is fully competent clinically and will provide case, customer and patient support while facilitating cross-district and cross-region collaboration on to resolve resource constraints.

This is a field based role.

• Manages and coaches Enabling Technologies Clinical Consultant employees through field visits, individual or group meetings, and direct conversations
• Responsible for the performance of the clinical support of Enabling Technologies (Robotic Assisted Surgery) platforms and Neurosurgery portfolios
• Ensures efficient and effective scheduling of case coverage for the district including case coverage and service work
• Partners to ensure coordinated sales and clinical efforts across the district, driving clinical efficiencies and case coverage
• Schedules resources for clinical events working closely with the Enabling Technologies District Manager
• Ensures all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed
• Communicates and reinforces corporate Mission, Enabling Technologies strategy and key initiatives, goals, and activities
• Implements activities and strategies to achieve short and long-term business objectives especially related to clinical activities
• Directs and motivates employees to achieve clinical goals
• Provides ongoing feedback/coaching and regular performance and development discussions with employees and implements corrective actions where necessary
• Documents field visits with employees with actions observed and suggestions for improvement for the individual Clinical Consultants and adheres to, communicates, and reinforces Medtronic policies and business conduct standards as needed
• Oversees the training and development of Clinical Consultants in product knowledge and competitive knowledge
• Coaches and advises employees on teamwork, time and task management, and career development
• Assists employees with the creation and ongoing implementation of Individual Development Plans (IDP’s)
• Identifies clinical opportunities through the use of analytics and/or field visits
• Addresses clinical opportunities through coaching or the development of specific measurable projects
• Provides direction to employees regarding the management of assets, expenses, budgets, etc.
• Performs administrative tasks related to cost center management, expenses, email, and other communication activities
• Ensures personal understanding of all quality policy/system items that are personally applicable
• Follows all work/quality procedures to ensure quality system compliance and high-quality work
• Partners with both the Enabling Technologies District Manager, and HR to recruit and hire top candidates for open positions
• Continually works to maintain a strong, diverse personnel “bench” of candidates for use in future hiring opportunities
• Other duties as assigned by Enabling Technologies District Manager
• The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Must Have: Minimum Requirements

To be considered for this role, please ensure the minimum requirements are evident on your applicant profile.

• Bachelor’s Degree with 5 years of relevant experience; or
• An Advanced Degree with a minimum of 3 years of relevant experience.

Nice to Have

• 1+ years of directly related Medtronic experience
• Previous Clinical Specialist level or higher experience
• Previous people management experience
• Knowledge of clinical coverage requirements
• Additional experience in sales, marketing, training, healthcare, technical services, engineering or related areas in the medical device industry
• Successful career record showing promotions, time in role, and increasing responsibilities
• Ability to manage multiple tasks and processes with ease
• Demonstrated change leader
• Demonstrated business acumen

*** Preference will be given to local qualified candidates and candidates with Medtronic experience

Additional Job Requirements

• While performing the duties of this job, the employee is regularly required to sit and talk or hear
• The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls
• The employee is occasionally required to reach with hands and arms
• The employee must occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision and distance vision
• Ability to travel by air or car or other mode of transportation

Physical Job Requirements

U.S. Work Authorization & Sponsorship

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Benefits & Compensation

Salary ranges for U.S (excl. PR) locations (USD):$120,000.00 - $180,000.00

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available