Product Marketing Manager, GTM & Launch at Owner — Remote
Full job description
About Owner
Product philosophy
Our vision
Read our Series C memo here →
Our traction
Our team
Where we work
Why we're looking for you
Owner is shipping faster every quarter. AI is compressing engineering time, the product roadmap is accelerating, and the cadence of new releases keeps climbing. That speed is the point. It's also an opportunity to improve.
Our customers buy Owner because we run their online experience and drive growth. They feel Owner is working when their sales go up, not when they learn about a feature. Every release we send them spends some social currency, and many releases need no action from them at all. Treating "more shipping" as 1:1 with "more launching" burns customer attention without earning anything back.
At the same time, the bottleneck has shifted. What gates value now is how fast Sales, CS, and Support can absorb what shipped and speak to it with confidence. And Owner's product portfolio is quickly moving toward features that require real customer action and adoption.
That's where you come in. You'll be part of a team that builds and runs our launch and GTM system. You'll set the logic for which releases reach customers and how each one lands. You'll own launch success and adoption metrics for the features that matter. And you'll equip every customer-facing team to speak with confidence, without leaning on "one more training session" as the answer.
This role is fully remote and can be based out of the United States or Canada.
The impact you'll have
- Build and run our launch system: clear logic for which releases reach customers, and how each one lands with a done-for-you base that expects results from Owner, not endless emails.
- Own launch success and adoption metrics for releases that require real customer action (e.g., releases a customer has to set up, configure, or use proactively). Set the bar, instrument the work, iterate until it lands.
- Run a cadence customers can rely on to stay current. E.g., regular customer newsletters, feature release sessions (working toward Shopify Editions caliber), and the in-product moments in between.
- Execute launches end to end across all marketing channels, in-product surfaces, case studies, Guru, and Support content, so the work doesn't fragment across our teams.
- Ladder case studies and proof points to Owner's platform story, so launches connect to the bigger picture rather than landing as one-off feature blasts. (In other words, Owner is more than the sum of its features, help customers understand that as the product grows.)
- Partner with Enablement to build rolling adoption programs across Sales, CS, and Support that keep customer-facing teams current, without leaning on "one more training" as the answer.
- Sit with Product from the earliest stage (scoping new functionality), so go-to-market and messaging are considered before even one line of code is written. Do not expect this role to be "launch bolted on at the end".
Who you'll work with
- This role reports to our VP of Marketing
- Product (PRD-stage partnership so GTM is in the spec)
- Enablement (your closest partner for keeping customer-facing teams current)
- All customer-facing teams across the funnel: Sales, CS, and Support
- Customer Marketing, Growth Marketing, Community, and Brand/Events (the channels and moments customers see)
What we're looking for
- 3-6 years of proven tech marketing experience in product marketing, GTM, or a closely related role.
- You've played a key part of a launch system that drove real impact. One that balanced product velocity, customer awareness and adoption, and a real respect for customer time and bandwidth. You can speak to the specifics.
- You're obsessed with AI upside. You currently use AI to move faster without sacrificing accuracy. You have ideas brewing on using AI in a GTM program that you're excited to apply here.
- You have a strong and novel POV on what GTM looks like as AI compresses engineering time and the product roadmap accelerates. You have a strong POV on enabling customer-facing teams without "one more training session" as the crutch.
- You are highly organized and use workflows to keep your finger on every pulse that matters. You've either partnered closely with Enablement OR personally owned enablement work for customer-facing teams. You know how to make Sales, CS, and Support confident on what shipped.
- You are a world-class communicator who presents and writes in a precise, compelling style. You're comfortable switching from "must-be-understood" customer comms to "rally the enthusiasm" internal comms, and every style in between.
Interview Process
Recruiter Screen, 30-minute call to align on your background, what you're looking for, and answer any early questions
Hiring Manager Screen, 45-minute video interview with the hiring manager to go deeper on your experience, strategic thinking, and how you partner cross-functionally
Case Study, Complete a take-home project designed to simulate the work you'll do in this role.
Case Study Presentation, 60-minute live review of your project with the hiring team. Marketing Leadership Interview, 30-minute conversation with our Chief Marketing Officer.
Final Round, 30-minute conversation with a C-suite executive to discuss vision, team fit, and long-term impact in the role
Pay and benefits
The estimated base salary range for this role is $155,000 - $165,000 USD, plus a generous pre-IPO equity package.
Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO, plus extra fun perks!
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Required skills
- hubspot
- golang
- customer relationship management
- communication
- artificial intelligence
- point of sale
- sales
- shipping