Head of Supply Chain at JD.com — Remote

Who We Are

JINGDONG Industrials (JD Industrials), part of JD.com, is transforming the industrial supply chain through trusted sourcing, specialised industrial goods, and digital supply-chain tools. We help global enterprises and SMEs reduce costs, improve efficiency, and operate with greater reliability. From MRO services to spare parts and fulfilment, JD Industrials delivers scalable end-to-end solutions that meet the evolving needs of modern industries.

Our Global Reach

Positioned as a “Trustworthy One-Step Global Supplier for Long-Tail Goods,” JINGDONG Industrials is expanding rapidly across Southeast Asia, Europe, the Middle East, and South America. Our international operations are growing in markets such as Brazil, Thailand, Indonesia, Malaysia, Vietnam, Hungary, Turkey, and Saudi Arabia, providing smarter, faster, and more reliable procurement solutions for enterprises worldwide.

Learn more about who we are and what we do: https://www.jingdongindustrials.com/

What We Offer

Joining JD Industrials means helping transform the global industrial supply chain through smart procurement and technology-driven services. You’ll take on meaningful challenges, collaborate with innovative teams, and make real impact for businesses worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to grow your skills and broaden your global perspective.

About The Team

You’ll be joining the JINGDONG Industrials team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Summary**

JD.com is seeking a highly experienced and strategic Head of Supply Chain to lead and optimize our end-to-end supply chain operations. This pivotal role will be responsible for driving efficiency, innovation, and resilience across our extensive network, ensuring exceptional customer experience and competitive advantage.

Job Responsibilities**

• Develop and execute a comprehensive supply chain strategy aligned with JD.com's overall business objectives and growth plans.
• Oversee and optimize all aspects of the supply chain, including procurement, inventory management, logistics, warehousing, transportation, and last-mile delivery.
• Lead, mentor, and develop a high-performing supply chain team, fostering a culture of continuous improvement and operational excellence.
• Implement advanced supply chain technologies and automation solutions to enhance efficiency, visibility, and responsiveness.
• Establish and monitor key performance indicators (KPIs) to track supply chain performance, identify areas for improvement, and drive data-driven decision-making.
• Negotiate and manage strategic partnerships with suppliers, logistics providers, and other external stakeholders to ensure cost-effectiveness and service quality.
• Develop and implement robust risk management strategies to mitigate supply chain disruptions and ensure business continuity.
• Collaborate closely with internal departments, including sales, marketing, technology, and finance, to ensure seamless integration and alignment of supply chain activities.
• Stay abreast of industry trends, best practices, and emerging technologies in supply chain management to maintain JD.com's leadership position.
• Manage the supply chain budget effectively, optimizing costs without compromising service levels or quality.

Job Qualifications**

• Master's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum of 15 years of progressive experience in supply chain leadership roles, preferably within a large-scale e-commerce or retail environment.
• Proven track record of successfully designing, implementing, and optimizing complex supply chain networks.
• Deep expertise in all facets of supply chain operations, including procurement, inventory management, warehousing, transportation, and last-mile delivery.
• Strong understanding of supply chain technologies, including WMS, TMS, ERP systems, and advanced analytics platforms.
• Exceptional leadership, team-building, and communication skills with the ability to influence and collaborate across all levels of an organization.
• Demonstrated ability to drive strategic initiatives, manage large budgets, and achieve measurable results.
• Proficiency in data analysis and experience leveraging insights to drive operational improvements.
• Strong negotiation and vendor management skills.
• Ability to thrive in a fast-paced, dynamic, and rapidly evolving environment.
• Fluency in English is required; proficiency in Mandarin Chinese is a significant plus.

At JINGDONG Industrials, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.