Director, Client Connectivity and Reporting Integrations (Hybrid - NYC) — New York, NY

Broadridge is hiring! We are seeking a Director, Client Connectivity & Reporting Integrations to lead a team supporting client onboarding, connectivity, and reporting integrations across our OMS and Portfolio Management platform. This role combines technical leadership, client engagement, and operational oversight to deliver scalable, high-quality integration solutions for institutional clients.

Responsibilities

• Systematically lead and develop a distributed team responsible for client connectivity, onboarding, reporting integrations, and production support
• Own the delivery of client onboarding across FIX connectivity and trade reporting implementations
• Oversee requirements gathering, implementation design, template and job deployment, testing, and production readiness for new and existing clients
• Manage vendor and client connectivity across FIX and file-based integrations, including FTP/SFTP, encryption, and access maintenance
• Act as a senior escalation point for complex integration, workflow, and reporting issues, partnering with Product and Engineering on resolution and enhancement priorities
• Partner with Sales, Account Management, and Client Service to prioritize onboarding activity, improve client experience, and support time-to-revenue goals
• Drive operational improvements through standardization, metrics, automation, and the use of AI-enabled tools to enhance onboarding efficiency, monitoring, exception management, and support workflows
• Identify and deliver operational efficiencies and scale capacity and improved client outcomes through technology e.g. machine learning, agentic AI, etc.
• Build strong relationships with clients, vendors, broker/dealers, and internal stakeholders to support effective delivery and platform adoption

Qualifications

• 8–12+ years of experience in financial technology, capital markets infrastructure, electronic trading, connectivity services, or trade/reporting implementations
• Proven experience leading teams, ideally across multiple regions and time zones
• Deep expertise in FIX Protocol (4.x/5.x), onboarding, certification, and production support
• Strong understanding of buy-side OMS, portfolio management, execution, and post-trade/reporting workflows
• Experience with trade reporting platforms, trade file creation, template deployment, or downstream operational integration processes
• Hands-on familiarity with FTP/SFTP, transport protocols, and PGP encryption
• Strong technical and analytical skills, including working knowledge of SQL
• Demonstrated experience applying automation, analytics, AI, machine learning, or generative AI tools to improve operational workflows, implementation efficiency, monitoring, or support processes (also move below Deep expertise bullet)
• Ability to identify practical use cases for AI-driven insights and workflow automation within client onboarding, connectivity management, and reporting operations
• Demonstrated ability to gather and translate client, vendor, and business requirements into scalable implementation solutions
• Strong client-facing skills with the ability to manage relationships and influence outcomes
• Proven ability to work cross-functionally with Sales, Product, Engineering, Operations, Support, and Client Service teams

Preferred Qualifications

• Bachelor’s degree required
• Experience with platforms such as Enfusion, Charles River, SS&C Eze, SimCorp, Aladdin, or similar solutions
• Experience with C#, VBA, or similar technologies
• Experience across multiple asset classes, including equities, listed derivatives, FX, OTC derivatives, and fixed income
• Fixed income experience preferred
• Experience working with broker/dealers, clients, and third-party vendors in complex integration environments

Compensation Range: The salary range for this position is between $185,000 - $195,000.

Bonus Eligibility: Bonus Eligible

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