Graybar Electric Company, Inc. · Sterling, VA

Supervisor Customer Service at Graybar Electric Company, Inc. — Sterling, VA

Full-timeSterling, VA$75,000–$75,000/yearPosted 2026-07-15Apply on Workday
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Full job description

Make a difference.

As a Supervisor Customer Service, you will oversee a team to ensure our customers are receiving the best service possible.

In this role you will:

  • Supervise a customer service department, including assigning and reviewing the work of others
  • Establish department work procedures, prepare schedules and expedite workflow of purchase orders
  • Train and develop employees
  • Ensure every customer experience is top notch in quality
  • Collaborate with branch team to grow sales
  • Recommend transfers, promotions, increases, and terminations

What you bring to the table:

  • Strong communication skills
  • A passion for customer service
  • Supervisory and leadership skills
  • Ability to handle a variety of customer situations with enthusiasm and tact
  • 1+ years experience required
  • 2 year or 4 year degree preferred

Compensation Details: The expected starting rate of pay for this position is $75,000 annually, depending on experience. This position is also incentive eligible, based on specific and relevant business metrics.

The Value of Graybar:

  • Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
  • Life Insurance coverage for you and options for your family.
  • Save on expenses with Flexible Spending Accounts.
  • Enjoy our Disability Benefits at no cost to you.
  • Share in our success with Profit Sharing Plans.
  • 401(k) Savings Plan with company match to help secure your future.
  • Paid Vacation & Sick Days to spend time away from work or in case of an illness.
  • Rest and recharge during our Paid Holidays throughout the year.
  • Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
  • Volunteer with Community Time Off to give back to the community.
  • Predictable Work Schedules to plan your life: no weekends or nights for most roles.
  • Celebrate your and others' achievements with our Employee Recognition Program.
  • Reach your career goals with our Educational Reimbursement and Career Development Programs.
  • And More Perks that support your well-being and career growth.

Why should you join Graybar?

Equal Opportunity Employer/Vet/Disabled