American Girl Asset Protection Associate (Seasonal) at Mattel — New York, NY

The Opportunity: The Seasonal Asset Protection Associate is located at the AG Retail Flagship NY location and reports directly to the Asset Protection Manager. This position is responsible for maintaining a safe environment for American Girl customers and employees, as well as safeguarding company assets. The individual we seek is able to multi-task, has outstanding communication skills, and exhibits a high level of compassion and understanding while maintaining a professional detachment.

What Your Impact Will Be:

• Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.
• Provide external and internal customer service in a positive, friendly, and professional business manner and the skill set to diffuse escalated situations.
• Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security.
• Serve as a safety mentor for store employees, lead by example.

What We’re Looking For

• One to two years of loss prevention, law enforcement, criminal justice, military, or security experience, preferred.
• State specific license, required.
• Working knowledge of Microsoft Word, Excel, and Outlook Software programs, preferred.
• Demonstrated ability working with a broad and diverse work force and customer base, including working with children, preferred.
• Must be available to work evening, overnight, weekend, and holiday shifts.

How We Work:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in more than 195 countries in collaboration with the world’s leading retail and ecommerce companies.

Mattel is recognized as a Great Place to WorkTM and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Videos to watch:

The Culture at Mattel

Mattel Investor Highlights