Black & Decker (U.S.) Inc. · Towson, MD

Customer Supply Chain Analyst - Hybrid at Black & Decker (U.S.) Inc. — Towson, MD

Full-timeTowson, MD$62–$62/hourPosted 2026-07-17Apply on Workday
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Full job description

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The WorldTM. Sound like you? Join our top-notch team of 60,000+ professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT, CRAFTSMAN, STANLEY, BLACK+DECKER, CUB CADET and more.

The Job:

As a Customer Supply Chain Analyst, you’ll be part of our Americas Supply Chain team as a hybrid employee (3 days at the office per week). In this role you’ll get to:

  • Maintain Customer Scorecards to achieve KPIs (OTIF, SL, Compliance).
  • Maximize Order to Cash by progressing to “Down in a Day” Order Management and achieving weekly 95% Drop to Target cycle times.
  • Create and Document SOPs.
  • Responsible for tracking and reporting Supply Chain Customer Compliance and developing processes and business model to mitigate compliance fines.

The Person:

  • Solid computer proficiency (Microsoft Office, SAP, Excel, Business Warehouse).
  • Effective communication skills, both written and verbal required
  • Willingness to learn.
  • Ability to analyze and problem- solve.
  • Time Management.
  • BA/BS Degree in Supply Chain Management, Business Management, Operations Mgt, or related experience preferred.
  • 3-5 years Customer Operations, Supply Chain experience preferred.

The Details:

  • Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.
  • Discounts on Stanley Black & Decker tools and other partner programs.

And More:

  • Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
  • Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university.
  • Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
  • Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.

#LI-Hybrid

#LI-IN1


The Salary range for this position is $62.200,00 - $100.200,00


  • This is the lowest to highest annual full-time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker.
  • The salary range listed in this job posting reflects the range for the primary location specified. The salary range may vary for other locations.
  • The successful candidate may be eligible for annual merit increases.
  • Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
  • Discounts on Stanley Black & Decker tool sand other partner programs.

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