Business Intelligence Analyst at AECOM — Detroit, MI

AECOM is seeking a highly motivated Business Intelligence Analyst to support our Water, Wastewater, and Conveyance practice in Detroit, Michigan.

This role transforms complex business and project data into actionable insights that support informed decision-making across engineering, operations, and project delivery teams. Serving as the bridge between business stakeholders and technology teams, the Business Intelligence Analyst partners with multidisciplinary teams to identify opportunities for digital transformation, improve business processes, and develop business intelligence solutions that enhance operational performance and project delivery.

The successful candidate will leverage data analytics, business intelligence tools, and digital technologies to evaluate business performance, identify trends, develop dashboards and reports, and deliver innovative solutions that align with AECOM's strategic objectives and the evolving needs of our Water business.

Key Responsibilities

• Partner with Water, Wastewater, and Conveyance leadership, engineering teams, and business stakeholders to identify opportunities to improve project delivery and operational performance through digital solutions and business intelligence.
• Gather, analyze, and interpret complex business and project data using business intelligence, data analytics, and reporting tools to identify trends, uncover opportunities, and deliver actionable insights that support strategic decision-making.
• Design, develop, and maintain dashboards, reports, data visualizations, and performance metrics that enable business leaders and project teams to monitor operational performance and make data-driven decisions.
• Lead business process analysis, requirements gathering, workflow documentation, and data mapping while translating business needs into functional requirements for software developers, data engineers, and technology teams.
• Coordinate User Acceptance Testing (UAT), validate solution functionality, and support the successful implementation of enterprise applications, reporting platforms, and digital solutions.
• Collaborate with engineering, project management, IT, and business stakeholders to support digital transformation initiatives, improve data quality, and enhance business intelligence capabilities across the organization.
• Support continuous improvement initiatives by utilizing business intelligence tools, data mining techniques, AI-enabled analytics, and research to identify opportunities that improve operational efficiency and business performance.

Minimum Qualifications

• Bachelor's degree and four years of relevant experience or demonstrated equivalency of experience and/or education.

Preferred Qualifications

• 8+ years of experience in business analysis, digital solutions, systems analysis, business intelligence, data analytics, or digital transformation.
• Experience supporting engineering consulting, infrastructure, utilities, municipal, environmental, or water-related organizations.
• Experience with business intelligence platforms such as Tableau, Cognos, Power BI, or similar reporting tools.
• Experience using SQL, data mining, statistical analysis, predictive analytics, or AI-enabled analytics to support business decision-making.
• Experience with Agile, Scrum, or hybrid project delivery methodologies.
• Experience with Salesforce, enterprise applications, or cloud-based analytics platforms.
• Familiarity with data governance, enterprise reporting, and digital transformation initiatives.
• Experience documenting business processes, workflow diagrams, and data flow documentation using Visio or similar tools.
• Sponsorship is not available now or in the future for this role.
• Relocation assistance is not available.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.