Lead Field Service Representative at Veolia Environnement SA — Marcus Hook, PA
Full job description
The Field Service Representative role at Veolia Water Technologies & Solutions involves providing operations and maintenance expertise on water treatment systems across various industries. This position is critical for ensuring the optimal performance of technologies such as media filtration, softening, reverse osmosis, and more. The representative will be responsible for troubleshooting, conducting maintenance, and performing analytical testing to meet customer needs and contract specifications. As a Lead FSR you will have the added task of being a role model and training other FSRs as well as owning site metrics for sites you cover.
Key Characteristics
- Conduct maintenance and calibration activities
- Consult with customer management and operation teams
- Excellent mechanical know how and problem-solving skills
- Ensure contract compliance of volume and quality specifications
- Operate, monitor, and optimize equipment performance
Duties & Responsibilities
- Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
- Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
- Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
- Monitor and maintain chemical injection systems
- Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
- Review customer plant installations and compare against WTS reference drawings, electrical schematics, general arrangement, etc.)
- Other duties as assigned
Knowledge, Skills & Abilities
- Demonstrated ability to work independently and remotely with project teams
- Provide customers with informal training around operation and maintenance of their system
Required:
- High School Diploma / GED / Home School Certification OR international equivalent 5+ years’ experience of service/maintenance or equivalent in an industrial environment
- Valid Driver’s License
Preferred:
- Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation
● Ability to travel within the region as needed
- Medical, Dental, & Vision Insurance Starting Day 1!
- Life Insurance
- Paid Time Off
- Paid Holidays
- Parental Leave
- 401(k) Plan - 3% default contribution plus matching!
- Flexible Spending & Health Saving Accounts
- AD&D Insurance
- Disability Insurance
- Tuition Reimbursement
Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.