Columbia Bank · Phoenix, AZ

Homebuilder Financial Loan Administrator Manager at Columbia Bank — Phoenix, AZ

Full-timePhoenix, AZ$80,051–$125,000/yearPosted 2026-06-30Apply on Workday

Full job description

About the Role

Manages and oversees a regional team of Commercial loan specialists within Commercial Lending. Responsible for maintaining a high level of commercial loan closing expertise within supported regions; overall operations integrity within department(s); providing closing/technical counsel to Relationship Specialists; manage the monitoring results and remediation of findings within your region; promotes and maintains efficient operations processes designed to achieve the highest levels of customer service.

  • Partners with management across departments in the development and implementation of Bank-wide operating procedures, practices and controls to ensure compliance with bank policies/regulations.
  • Manages a team of Commercial Relationship Specialists. Identifies, hires, motivates and retains top talent.
  • Recommends, formulates and tests continuous process improvements and quality control procedures in concert with loan support services.
  • Applies these improvements relative to training and implementation with the goal of streamlining processes and increasing productivity.
  • Confers with management to coordinate operations and activities.
  • Understands divisional and regional production goals and strategies and provides expertise and recommendations to the business units regarding process, procedures, and best practices in support of production goals.
  • Ensures proper standards are implemented in order to safeguard the company assets.
  • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
  • Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
  • Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
  • May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
  • Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
  • Takes personal initiative and is a positive example for others to emulate.
  • Embraces our vision to become “Business Bank of Choice”.
  • May perform other duties as assigned.

About You:

  • Bachelor's Degree in Business Administration, Finance, a related field or equivalent work experience. Required
  • 4-7 years — of relevant experience and an in-depth understanding of Commercial C&I and real estate financing, closing, procedures, and compliance regulations. (Required)
  • Less than 2 years — of prior management experience managing a team, hiring, and conducting performance evaluations (Preferred)
  • Proven ability to effectively manage and develop others.
  • Experience in creating and implementing banking policies, procedures, practices and documentation.
  • Excellent communication and management skills with the ability to manage diverse work groups operating from remote locations.
  • Advanced interpersonal, leadership, and management skills. Proven ability to attract, motivate, and retain a high-performing sales team.
  • Effective written and verbal communication and presentation skills.
  • Ability to work effectively with individuals and groups across the Bank operating from remote locations.
  • Demonstrated accountability, dependability, initiative and an ability to effectively prioritize tasks to ensure optimal results.
  • Proven ability to “think outside the box” when solving problems.
  • Proficiency with personal computers and related software packages such as Word and Excel.
  • Ability to train and present to small and large audiences or has the interest in learning to train and present.

Travel Requirements

  • Frequent

The pay range for this role is $80,051.00 - $125,000.00.

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