HR Business Partner & People Operations at Sprinter Health — San Francisco, CA

About Sprinter Health

At Sprinter Health, our mission is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they can't get to a doctor's office. For many, the ER becomes their first touchpoint with the healthcare system—driving over $300B in avoidable costs every year.

By using the same technologies that power leading marketplace and last-mile platforms, we deliver care where people are, especially those who need it most. So far, we've supported more than 2 million patients across 22 states, completed 130,000+ in-home visits, and maintained a 92 NPS. Our team of clinicians, technologists, and operators have raised over $125M to date investors like a16z, General Catalyst, GV, and Accel and enjoy multi-year runway.

About the Role

We’re looking for an experienced and resourceful People Generalist to help scale and support our growing corporate team. This is a high-impact role with broad exposure across the employee lifecycle, from onboarding to employee relations to off-boarding and everything in between. You’ll serve as a trusted partner to leadership, product, engineering, and operations teams, supporting key initiatives that drive engagement, performance, and business growth and success. This is a high-impact role for someone who thrives at the intersection of culture and strategy, and who is excited to shape the employee experience across developing cross-functional teams.

Hybrid & Office Experience

What You'll Do

• Business Partnering: Act as a strategic advisor to senior leaders across all corporate functions; coach managers on org design, team dynamics, performance, and employee relations.
• Employee Experience: Own and continuously improve the employee lifecycle, from onboarding to offboarding, ensuring a seamless and inclusive experience.
• Performance & Development: Support goal-setting cycles, performance reviews, and career development programs; partner with leadership to build high-performing, motivated teams.
• People Programs: Drive implementation of key HR programs such as engagement surveys, learning & development, recognition, DEI, and change management initiatives.
• HR Operations: Maintain accurate employee records, ensure compliance with company policies and employment laws, and lead payroll for the corp team.
• Cross-functional Collaboration: Work closely with key stakeholders to align people initiatives with business goals.
• Culture & Communication: Champion our values and help scale our culture as the organization grows; facilitate transparent communication across teams.

What You'll Bring

• 5+ years of progressive HR experience, including at least 2 years as a Generalist, preferably in a high-growth environment
• Ability to work a hybrid schedule, which includes 3 days in office
• Experience supporting an hourly workforce across multiple US states
• Strong knowledge of employment law and HR best practices across multiple U.S. states
• Experience with HRIS platforms (e.g., Rippling is a plus)
• Excellent interpersonal and communication skills—you’re empathetic, direct, and solution-oriented
• Comfort with ambiguity and a builder’s mindset—you’re energized by creating structure from scratch.
• Bachelor’s degree or equivalent work experience
• PHR or SHRM-CP certification a plus

Perks & Benefits

• Competitive compensation and meaningful equity
• Medical, dental, and vision coverage—100% paid for you and your dependents
• Flexible PTO + 11 company holidays
• 401(k) with company match
• Generous parental leave (16 weeks for birthing parents, 8 weeks for all others)
• Short- and long-term disability, life insurance, and more
• Annual learning & development stipend