Manager, Safety Operations at Pilot Company — Knoxville, TN

The Manager, Safety Operations, is responsible for leading and supporting enterprise-wide safety programs, initiatives, and operational processes that protect team members, guests, assets, and the environment. This role drives the development, implementation, and continuous improvement of safety management systems, regulatory compliance programs, incident management processes, and safety performance reporting. The Manager partners closely with operations leaders, human resources, training, and business stakeholders to foster a culture of safety excellence, reduce organizational risk, and ensure compliance with applicable federal, state, and local regulations. The position oversees safety metrics, investigations, corrective action programs, and strategic safety initiatives while leveraging data analytics to identify trends, measure performance, and support informed decision-making across the organization.

Essential Functions:

• Lead and develop a team of safety professionals and analysts responsible for enterprise safety programs, reporting, risk assessment, and performance improvement initiatives.
• Help guide the  strategic direction for safety analytics, performance metrics, and reporting processes to identify risks, monitor trends, and improve safety outcomes across the organization.
• Oversee enterprise safety data governance, including data quality, validation, reporting integrity, and maintenance of safety dashboards and business intelligence tools.
• Direct the analysis of incidents, audits, inspections, and near-miss events to identify root causes, emerging risks, and opportunities for corrective and preventive action.
• Partner with Operations, HR, Security, Risk Management, and business leaders to implement data-driven safety programs and foster a proactive safety culture.
• Ensure compliance with applicable OSHA, DOT, environmental, and other regulatory requirements by supporting audit readiness, reporting obligations, and safety program standards.
• Evaluate and improve the effectiveness of safety initiatives through performance measurement, benchmarking, predictive analytics, and continuous improvement methodologies.
• Provide executive leadership with strategic recommendations and performance reporting to support enterprise risk management, operational excellence, and long-term safety objectives.
• Requires in-depth knowledge of a specialized professional discipline
• Applies operational business practices to improve efficiency
• Manages professional team members and/or supervisors performing homogenous work
• Identifies and solves moderate to complex technical or operational problems
• Executes objectives that impact the achievement of project or program objectives
• Guides others within and outside the department to adopt different point of view
• Must meet near term targets and plan up to six months into future
• Bachelor's Degree or Equivalent
• At least 5 Years' Experience
• Weekly pay and strong benefits (Medical, Dental, Vision)
• 401(k) + Flexible Spending Accounts
• Employee fuel discount
• On-site gym and well-being programs
• Tuition reimbursement to keep your career moving
• A people‑first culture where your work is recognized and your success is celebrated
• This position does not support immigration sponsorship.  To be considered you must have the legal right to work in United States without additional sponsorship
• This position requires candidates to be legally authorized to work in the United States without employer sponsorship
• Pilot is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business need.