Medical Assistant at Cano Health LLC — Hollywood, FL

Job Summary

Essential Duties & Responsibilities

Clinical Duties:

• Interview patients and document top complaints, health concerns, and medical history.
• Accurately measure and record vital signs including blood pressure (manual/automatic), temperature, pulse, oxygen saturation, height, and weight.
• Perform pre-visit planning and intake procedures.
• Administer vaccines and injections, ensuring documentation in all applicable systems.
• Conduct point-of-care testing: COVID-19, flu, glucose, urine dipstick, PT/INR, etc.
• Conduct phlebotomy, prepare laboratory requisitions, and manage specimen collection and transport.
• Assist with EKGs, spirometry, RetinaVue imaging, and other diagnostic workflows.
• Maintain infection control standards including proper use of PPE and disposal of biohazard materials.
• Prepare and sanitize treatment/exam rooms in accordance with safety protocols.
• Operate emergency equipment such as AEDs as needed.

Administrative Duties:

• Support providers by prepping encounters in the EMR (e.g., eCW), including documentation setup and chart reviews.
• Reconcile medications and assist with prescription refill requests.
• Schedule appointments and manage follow-up coordination.
• Print and review End-of-Visit Summaries with patients.
• Coordinate referrals and hand-offs to specialists or care coordinators as needed.
• Update visit status, verify pharmacy details, and close encounters in a timely manner.
• Participate in care gap closure efforts by documenting and assisting with HEDIS measures (PHQ-9, COA, fall risk, cancer screenings, A1c, etc.).

Care Coordination & Patient Engagement:

• Assist with appointment confirmations and follow scheduling protocols.
• Support transportation scheduling when applicable.
• Promote and assist with Patient Portal enrollment.
• Make outreach calls for wellness checks, emergency preparedness, or appointment rescheduling.
• Serve as a compassionate advocate for patients, helping them navigate care and recoveries post-hospitalization or urgent care visits.
• Collaborate with front desk and clinical teams to ensure smooth clinic flow.

Operational & Systems Support:

• Clear telephone encounters and respond promptly to clinical messages.
• Maintain up-to-date e-filing of documentation (within 48 hours).
• Monitor faxes and EMR “Jellybeans” and task buckets for timely action.
• Utilize tools such as Availity, state immunization portals, lab portals (LabCorp, Quest), diagnostic/specialist portals, and internal ticketing systems (Cano.Net).
• Understand and support prior authorization processes.

Education & Experience

• High School Diploma or equivalent.
• Graduation from an accredited Medical Assistant program or Medical Assistant certification.
• Active and current Basic Life Support (BLS) certification.
• Minimum of two (2) years of relevant experience as a Medical Assistant.
• Fluency in both English and Spanish is required.
• Proficiency with electronic medical records (preferably eCW).
• Ability to lift, move, and assist patients as needed (Gait training/ADA training recommended).
• Certification in Medical Translation

Education Requirements

Required/Preferred

Education Level

Discipline

Required

High School Diploma or equivalent

Knowledge, Skills & Proficiencies

• Microsoft Office (Excel, Word, PowerPoint, Teams).
• Power BI and Oracle (expense management).
• TripMaster or similar transportation scheduling software.
• RingCentral communication platform.
• Workday (HR/time management platform).

Behavioral Competencies:

• Compassionate and patient-centered approach to care.
• Strong interpersonal and communication skills.
• Team player with a collaborative mindset.
• Adaptable, organized, and detail-oriented.
• Committed to upholding confidentiality, integrity, and quality standards.

Incentive

Benefits

Job Requirements

Physical Requirements

Work Conditions

Travel Required

Amount of Expected Travel

Details

Yes

0-25%

Tools & Equipment Used

Disclaimer