Senior Manager, DEWALT, North America - Strategic Operations — Towson, MD

Senior Manager, DEWALT, North America – Strategic Operations

Towson, MD / Remote

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The WorldTM. Sound like you? Join our top-notch team of more than 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:

As a Sr. Manager, DEWALT, North America – Strategic Operations, you’ll be part of the Tools & Outdoor Commercial DEWALT team driving strategic and operational priorities across the North America business. Reporting to the Director, DEWALT, North America, you will play a pivotal role in leading cross-functional initiatives, improving business processes, enabling execution against strategic objectives, and driving operational excellence across the DEWALT portfolio. This position is based in our Tools & Outdoor headquarters in Towson, Maryland, with remote locations considered.

You’ll get to:

• Lead strategic operations that support DEWALT North America business priorities and long-term growth objectives.
• Partner with DEWALT NA General Manager to drive cross functional alignment, execution, and accountability for key business initiatives.
• Support annual and long-range business planning processes, helping translate strategic priorities into actionable operational plans for DEWALT brand.
• Identify and implement process improvements that enhance organizational effectiveness, speed, and execution quality, with a particular focus on Commercialization of Innovation.
• Drive operating rhythm activities, including business reviews, performance tracking, leadership updates, and cross-functional governance.
• Develop and monitor key performance indicators, dashboards, and reporting tools to measure progress against strategic and operational goals.
• Analyze business performance, market dynamics, and internal operating trends to identify risks, opportunities, and recommended actions.
• Lead high-priority, cross-functional projects from planning through execution, ensuring milestones, deliverables, and outcomes are achieved on time.
• Partner with leadership to prepare executive communications, presentations, and recommendations that support decision-making and business alignment.
• Help ensure successful execution of major initiatives across the North America organization by removing barriers, coordinating stakeholders, and driving follow-through.
• Foster a culture of continuous improvement, operational discipline, and collaboration across teams.
• Leverage technology and tools, including artificial intelligence to streamline workflows and drive improved effectiveness.

The Person:

• Bachelor’s degree in Business Administration, Marketing, Operations, Finance, or a related field.
• 5+ years of experience in strategic operations, business operations, commercial strategy, project management, sales operations, or related roles within consumer durables, tools, or similar industries.
• Demonstrated success leading cross-functional strategic initiatives and driving operational improvements in a matrixed organization.
• Strong business acumen and analytical skills, with the ability to interpret performance data, identify trends, and develop actionable recommendations.
• Excellent communication and presentation skills, with experience preparing materials for senior leadership.
• Proven project and program management skills, with the ability to manage multiple high-priority initiatives simultaneously.
• Experience building strong partnerships across cross-functional teams and influencing without direct authority.
• Strong organizational skills and attention to detail, with a disciplined approach to execution.
• Proactive, agile, and solutions-oriented mindset with the ability to navigate ambiguity and drive results.
• Results-oriented leadership style with a track record of improving business performance and operational effectiveness.
• Advanced proficiency in Microsoft Excel and PowerPoint; experience with business intelligence or reporting tools is a plus.

The Details:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

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The Salary range for this position is $95,600.00 - $153,900.00


• This is the lowest to highest annual full-time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker.
• The salary range listed in this job posting reflects the range for the primary location specified. The salary range may vary for other locations.
• The successful candidate may be eligible for annual merit increases.
• Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tool sand other partner programs.

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