C&W FACILITY SERVICES INC. · Boston, MA

Senior HR Generalist at C&W FACILITY SERVICES INC. — Boston, MA

Full-timeBoston, MA$83,300–$98,000/yearPosted 2026-07-17Apply on Workday

Full job description

Job Title

Senior HR Generalist

Job Description Summary

Responsible to develop, communicate, and administer HR policies and programs under the direction of HR Leadership within a geographical and/or functional area that supports the company’s overall business plan.Job Description

This position will be remote, however must be located in Massachusetts, New York, or New Jersey area. The role will be responsible for travel of 25% and up to 50%.

Responsibilities

  • Supports approximately 300–450 employees
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations on a daily basis to assist managers and employees
  • Serve as an HR Business Partner to field leadership
  • Direct and manage tasks, programs, and projects within the Field team
  • Provide strategic consulting to field leadership and hiring managers regarding staffing needs, compensation, performance management, employee relations, policy compliance, training, etc. for their respective employee populations
  • Provide direction, coaching, and leadership to assigned Human Resources staff, as applicable
  • Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of services performed
  • Partner with the centers of expertise for payroll processing, employee benefits programs, and national HR programs to ensure proper communication
  • Partner with center of expertise to ensure compliance with all applicable employment legislation for the assigned geographic area, including monitoring and auditing local EEO practices
  • Work with national and local leadership to provide on-site leadership and support in conjunction with all employee transition activities associated with outsourcing service contracts, mergers, and acquisitions in the pursuit of new business by assisting leadership, drafting sections for RFPs, and participating in the due diligence process in all endeavors which include an employee acquisition/transition component
  • Conduct employee relations counseling, mediation, and investigations as well as handle employee grievances under the direction of Senior Management
  • Maintain advanced knowledge of HR Systems

Location & Travel Requirements

  • Location: Hybrid role (MA, NY or NJ) – expected to facilitate site visits at client locations 2–3 days per week. Candidate will support a multiple sites across a regional territory (NY, NJ, & MA). Massachusetts has the highest concentration of sites.
  • Travel: 10–20%
  • Primarily regional travel throughout NY, NJ, CT, RI, and MA
  • Occasional overnight travel required
  • National travel for internal business meetings, trainings, and presentations 2–3 times per year

Requirements

  • Bachelor's degree
  • 5+ years of HR experience with demonstrated ability to exercise appropriate judgment, or any similar combination of education and experience
  • Ability to analyze, prioritize, delegate
  • Demonstrates leadership, ability to hire and retain high achievers
  • Strong interpersonal skills and problem solving ability
  • Strong verbal/written communication and presentation skills
  • Willingness to travel
  • Proven record of excellent internal and external customer service
  • The qualified candidate will be detail oriented, able to handle multiple projects simultaneously, extremely professional, and customer service oriented

The compensation for the position is: $ 83,300.00 - $98,000.00

INCO: “C&W Services”