Engineering Tech I at Westgate Resorts — Kailua-Kona, HI

As a Engineering Technician, you will be an essential part of keeping our resort running smoothly and ensuring our guests enjoy a safe, comfortable, and memorable stay. From tackling projects to solving day-to-day challenges, your skills will help create the exceptional experiences that set VI Resorts by Westgate apart.

As a Engineering Tech, you will:

• Take on a variety of projects, guest calls, blitzes, and preventive maintenance tasks assigned by resort leadership.
• Handle general repairs like painting, caulking, and wall touch-ups to keep the property looking its best.
• Troubleshoot and resolve plumbing issues, from unclogging drains to diagnosing problems with toilets, tubs, showers, faucets, and sinks.
• Replace light bulbs, check voltage, and keep lighting systems working efficiently.
• Install and replace TVs, program remotes, and troubleshoot common electronic issues.
• Diagnose appliances, swap out parts, or assist with full replacements when needed.
• Support inventory and procurement processes to ensure tools and materials are always on hand.
• Use resort systems and software to track and complete tasks effectively.
• Communicate professionally with guests and team members—whether in person, over the phone, or via radio/email.
• Perform hands-on maintenance and cleaning duties as directed by leadership.
• Safely operate hand tools, power tools, lifts, scaffolding, and other equipment while following all PPE and safety standards.
• Recognize potential hazards on property and take proactive steps to ensure safety.
• Deliver outstanding guest service by listening, responding, and resolving maintenance concerns promptly.
• Represent VI Resorts by Westgate with professionalism in your appearance, conduct, and teamwork.
• Take on other tasks as needed to support smooth resort operations.
• High school diploma (required).
• 0–1 year of hands-on experience in trades or maintenance, preferably in a resort or commercial environment.
• Valid driver’s license (must be maintained in good standing).
• Self-motivated, detail-oriented, and able to work with energy, focus, and enthusiasm.
• Excellent communication skills to build positive interactions with both guests and team members.
• Adaptable and versatile, with the ability to perform well under pressure and meet deadlines.
• Able to communicate effectively with supervisors and resort leadership.
• Physically capable of regularly lifting, moving, pushing, or pulling 50+ pounds.

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact