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Job Summary:

WHO ARE WE?

WHO ARE YOU?

WHAT THIS ROLE WILL DO

I. Team Member Recruitment, Training, Development and Management Responsibilities:

II. Ensuring Optimal Guest Experience

Ability to give proper recognition to Vinyl Room Members, Live Nation Executives and VIP’s to instill appreciation for their membership and patronage
Serve as a resource of information for all Members regarding their experience within both the Vinyl Room and House of Blues
Ensures that all special events are executed properly, to the guest’s satisfaction
Must possess a solid understanding of the nightlife industry, promotions and industry trends
Guest Relations & Membership Fulfillment
Maintain all House of Blues and Vinyl Room Standards

III. Enhance Revenue/ Controlling Costs

Ensure that Food & Beverage COGS, controllables and labor are within budgetary guidelines
Participates in developing long and short term plans for revenue growth and cost control measures
Ensures that P&L of unit meets or exceeds budgetary expectations
Generate/Enhance Revenue
Oversee Membership Renewal Process
Create and execute nightly programming that fosters increase in guest count and incremental sales
Execute on initiatives developed by VIP Services or sales team

IV. Vibe, Atmosphere and Maintenance within the venue

Creates and maintains an environment of high energy vibe that fits within Vinyl Room standards
Ensures atmosphere of the room adheres to standards including but not limited to; lighting, sound level, music selection, furniture placement and décor.
Manages physical plant/facility to ensure proper repair and maintenance
Maintains Cleanliness standards at its highest
Has the ability to create programming events both in-house and with outside promoter partnerships to enhance vibe, increase member use of the room and increasing revenue.

V. Essential Personal & Interpersonal Skills

Capable of maintaining a positive attitude
Maintains objective view in all circumstances
Listens empathically to Management and Team Members
Maintains organization and focus
Takes creative risks to enhance revenue
Behaves professionally to maintain/enhance a positive image
Thinks creatively to produce new possibilities in all areas of operations
Ability to alleviate volatile situations
Shows respect by considering the rights and dignity of others rather than just self
Communicates assertively in a non-aggressive, candid manner
Maintains personal integrity by abiding by and supporting the Mission and Values of the company

WHAT THIS PERSON WILL BRING

Required:

Accountability
Development (self and subordinates)
Working Relationships
Judgment
Quality of Work
Dependability/Reliability
Written and verbal communication
Manageability
(State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
High school diploma
Minimum of 2 years supervisory experience
Previous experience with managing purchasing, receiving, & inventories
Previous P&L responsibility and knowledge of accounting techniques

Preferred:

Some college coursework completed
3-5 years experience in up-scale restaurant and/or in a live music club or nightlife industry
Ability to communicate in Spanish
Point of Sales experience

Physical Demands/Working Environment:

Work environment is fast-paced
Position requires extended periods of prolonged standing and working on your feet
Ability to lift 75lbs using proper lifting techniques for liquor pulls, beer kegs, etc.
Moderate to loud noise level in working environment
Able to wear a radio earpiece during the scheduled shift

BENEFITS & PERKS

EQUAL EMPLOYMENT OPPORTUNITY

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LN Venues, Director of Operations - Vinyl Room Las Vegas at Live Nation Worldwide, Inc. — Las Vegas, NV

Full job description