Executive Account Specialist at Xylem Services USA LLC — Denver, CO

We're Hiring an Executive Account Specialist!

Xylem is seeking a dynamic and results-driven Executive Account Specialist to lead strategic inside sales initiatives and cultivate long-term customer relationships within the water and wastewater industry. This role is responsible for selling products and services across multiple channels, serving as the primary post-sale contact, and driving customer satisfaction, retention, and revenue growth with aftermarket sales. The ideal candidate will demonstrate urgency, strategic thinking, and a mastery of sales techniques to close complex deals and support high-value accounts.

What you'll do

• Engage new and existing customers to drive recurring and new business opportunities
• Develop and deliver compelling quotes and proposals tailored to customer needs
• Ensure high levels of customer satisfaction and account retention
• Maintain accurate CRM records for forecasting and pipeline management
• Stay current on Xylem and customer technologies to remain a trusted advisor
• Mentor and support junior Account Specialists, leading critical and complex sales efforts
• Manage and close high-impact sales with key strategic accounts
• Collaborate effectively across departments and with outside sales teams to meet revenue targets
• Demonstrate consultative selling and solution-based recommendations
• Perform other duties as assigned

What you'll bring:

Education

• Required: High School Diploma or equivalent with 10+ years of experience
• Preferred: Bachelor’s degree (BA/BS)

Experience & Skills

• Aftermarket sales experience.
• Knowledge of Water treatment preferred
• Strong communication and interpersonal skills
• Ability to work independently and influence sales strategy
• Experience mentoring and leading others in complex sales scenarios
• Proficient in SAP ERP and Microsoft Dynamics CRM systems
• Skilled in Microsoft Office Suite (Outlook, Word, Excel)
• Effective cross-functional communication for alignment and information sharing
• Occasional local travel required (approximately 10%) to visit customers