Technology Engineer - (1042) - Applications Specialty - Citywide (C00090) — San Francisco, CA

Under direction, analyzes, plans, designs, implements, maintains, troubleshoots and enhances technology. Serves as the technical contributor for systems or platforms.

The 1042 Technology Engineer is the journey level position in the Engineer series. The class is distinguished from the Senior level by the complexity of the systems or networks supported, and is more independent than the 1041 Technology Engineer – Associate level. This classification performs a wide range of complex analytical, design, planning, implementation, enhancement and problem resolution tasks on systems and platforms. It works within a framework of established procedures and interprets policies, procedures and guidelines. This level may formulate recommendations consistent with directives, policies, standards and regulations. Incumbents require only occasional instruction or assistance. Work is reviewed upon completion and for overall results.

Supervision Exercised:

Essential Duties:

• Configures, maintains, enhances and supports platform services, APIs, integration services, commercial software packages, internally developed applications, and web services.
• Assists in customization and adding new features to platform services, commercial software packages, and internally developed applications according to end user requests.
• Maintains day-to-day operations of various platform services and applications.
• Assists in designing and building platform capabilities, API services, and applications based on customer's requirements and specifications.
• Writes and performs tests for applications, fixes problems as they arise and assists with product launches.
• Provides technical support and helps to troubleshoot problems related to platform services and applications.
• Writes technical documentation and uses best software development and delivery practices regarding version control and testing.
• Performs software upgrades and assists in keeping track of software licensing.

Qualifications

Education

Experience

One (1) year of experience analyzing, installing, configuring, enhancing and/or maintaining the components of a system or platform.

Substitution:

Positions with the Port

Selection Procedures

Preliminary Questionnaire:

Tech Engineer – Applications Core Exam (Weight: 100%):

Candidates self-certifying meeting the Minimum Qualifications will be invited to participate in the online Tech Engineer – Applications Core Exam. Candidates will be sent a web link via email that will allow them to take the online Tech Engineer – Applications Core Exam that is designed to measure basic analytical and technical abilities associated with the target job, which may include but not be limited to:

• Ability to develop web apps using programming tools (e.g., Drupal)
• Ability to troubleshoot problems
• Analytical thinking
• Knowledge of the functions of the hardware & software components that comprise application systems
• Knowledge of analysis and evaluation techniques to design, implement & troubleshoot systems
• Knowledge of standard database platforms (e.g., SQL)
• Ability to identify complex problems and implement solutions with minimal disruption

Candidates’ scores on the Tech Engineer – Applications Core Exam may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Score Banking: Scores attained on the Tech Engineer – Applications Core Exam will be 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, candidates need not take this test again. Rather, if another announcement you applied to and are deemed qualified for requires the Tech Engineer – Applications Core Exam and is held within one year of your Tech Engineer – Applications Core Exam date your score will be automatically applied to that announcement. However, after one year, a candidate has the option to either (a) apply his/her test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the test and only in association with a candidate’s eligibility for another announcement to which the candidate has applied and is deemed qualified. If a candidate opts to re-test, the re-test score becomes the candidate’s official score since it is the most recent.

Certification: The certificati