Technician, Field Service III at Bwcareers — Remote

About Us

Alliance Machine Systems International, LLC is a privately held company with over 35 years of history dedicated to providing corrugated box manufacturing machines and services to the changing industry. As the paperboard packaging industry's premier global supplier of productivity-enhancing process machinery and systems, we supply innovative designs, intelligent automation, and optimized workflow, coupled with highly responsive parts and service support. Our United States and Europe based engineering, manufacturing, sales and service operations provide a global support system covering the full product portfolio of Alliance, Serco, TEI, ASC, Pallmac, J&L and Tanabe machines.

Job Description

Position Summary:

This opportunity is more than a service role! You will travel to customer locations, work directly with advanced equipment, troubleshoot real-world challenges, and provide solutions that keep operations moving.

• Travel and variety—no two days are exactly alike
• Competitive pay
• Hands-on technical problem-solving
• Direct customer impact
• Opportunities to grow your skills and career

As a field service technician at Alliance, you will play a vital role in the installation, servicing, maintaining and auditing capital equipment within the paper and packaging industries. Demonstrate excellent technical capabilities including PLC / HMI programming and troubleshooting, analyzing schematics and drawings, and leverage your knowledge of industrial automation and production operation to deliver committed product performance to improve our customer’s positive outcomes and experience with Alliance products. Train customer employees in fundamental operation and maintenance procedures for Alliance equipment. Improve company products, generate revenue, and provide value to the customer with the company’s ultimate good and reputation in mind.

Responsibilities

• Installs equipment and associated machinery as required by customer to interface with new or existing production line equipment.
• Performs ring-out, reliable controls level calibration, commissioning troubleshooting and acceptance protocol ensuring equipment performs to specification.
• Performs PLC and HMI programming logic independently and/or with Engineering for customer equipment installs, repairs and general maintenance.
• Span of Equipment product knowledge includes at least four primary categories and can perform job duties equally well during installations, service calls or PM / Audits.
• Demonstrate proficient understanding of primary categories of machinery, components, control systems, PLC programs - and overall sub-system interactions of Alliance equipment and can perform PM / Audits.
• Serves as on-site supervisor/project manager for the installation and training of Alliance equipment.
• Trains customer personnel on equipment functions, safety features to include safe working techniques, machine operation, operator interface devices, service requirements, accessibility, spare parts, and use of the operations manual.
• Independently travel to customer sites to perform equipment service, installation work, and training - demonstrating a thorough understanding of the fundamentals of customer service.

Physical Requirements

• Must be capable of lifting up to 50 pounds.
• Must be capable of full range of body movement: head, neck, shoulders, lift arms overhead, work overhead, good dexterity and range of movement in fingers and hands.
• Able to sit or stand for extended periods of time.
• Must have good balance and lack fear of heights while working on ladders.

Minimum Requirements

Education: Minimum of High School graduate or G.E.D. Prefer an associate degree or bachelor’s degree in a technical field, including Mechatronics, Electrical Engineering, or Industrial Engineering.

Experience: Five (5) to Seven (7) years supervising, installing, and maintaining material handling equipment or other industrial machinery - with strong electrical/mechanical/PLC background.

Skills

• Strong technical background in industrial equipment.
• Excellent communication and people skills.
• Willing to travel 75% or more.
• Excellent mechanical, hydraulic, pneumatic and electrical knowledge to include reading blueprints, schematics, and layout drawings.
• Demonstrated proficiency in assembling, servicing, maintaining and troubleshooting electro-mechanical machinery, PLC and HMI automation and hydraulic systems.
• Experience with Industrial Sensors (Photo Eyes, Inductive Sensors, etc.), Analog/Digital Positioning (Encoders and Potentiometers), and Variable Frequency Drives
• Advanced knowledge of PLCs and machine language, to include reading ladder logic, uploading and downloading programs to PLC’s and HMI’s, monitor inputs and outputs in programs, and perform basic programming under the guidance of Engineering.

o Siemens S7 PLC’s and Siemens STEP7 / Portal Software

o Allen-Bradley SLC500 PLC’s and Rockwell Software RSLogix500

o Allen-Bradley Compact Logix PLC’s and Rockwell Software RSLogix5000

Compensation: $92,000 - $138,000 (DOE)

Benefits: Alliance offers a competitive benefits package that includes medical, dental, vision, life insurance, disability insurance, 401K with employer match, PTO, paid holidays and a bonus program.

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Company:

Alliance