Field Service Technician - San Luis Obispo at Milgard Manufacturing LLC — San Luis Obispo, CA

Job Description

Field Service Technician – Windows & Doors

📍 San Luis Obispo, CA (Serving Santa Maria to Paso Robles Region)

Milgard Windows and Doors, part of the MITER Brands family, is seeking a skilled and customer-focused Field Service Technician to join our team based in San Luis Obispo, CA.

This role services a regional territory from Santa Maria to Paso Robles, offering a strong opportunity to connect with customers across the Central Coast. In this position, you will diagnose, troubleshoot, and repair window and door products while delivering a high-quality service experience.

If you’re hands-on, experienced in field service or construction trades—or eager to grow your skills—and take pride in solving problems and delivering great customer outcomes, we’d love to hear from you.

⏰ Schedule & Compensation

• Schedule: Monday through Friday, starting at 6:00 a.m.
• Compensation: $26.78/hour (depending on experience)

🏢 About MITER Brands

MITER Brands, home to trusted names like Milgard Windows & Doors, MI Windows & Doors, and PGT Innovations, is one of the nation’s largest suppliers of high-quality vinyl windows and patio doors. With manufacturing facilities across the U.S., we are proud to serve our customers with integrity, innovation, and excellence.

Key Responsibilities

• Diagnose and repair window and door product issues in the field
• Troubleshoot service concerns and determine root causes (installation, product, or performance-related)
• Perform repairs, adjustments, and part replacements
• Serve as the primary technician on service calls, ensuring timely and professional resolution
• Communicate clearly with customers to explain issues, solutions, and product care
• Accurately document service visits using company systems and mobile tools
• Follow work orders, schedules, safety protocols, and company standards
• Maintain clean and organized service vehicles, tools, and work areas
• Ensure customer homes and job sites are left clean and restored
• Manage and track parts inventory as needed
• Develop knowledge of MITER Brands product lines, installation methods, and warranty standards

Qualifications

• High school diploma or GED required
• Experience in window/door service, installation, carpentry, glazing, construction, or related field (level will be determined based on experience)
• Strong troubleshooting skills and mechanical aptitude
• Ability to work independently and problem-solve in the field
• Proficiency with hand and power tools
• Excellent customer service and communication skills
• Comfortable using mobile devices (iPad/tablet) for documentation and scheduling
• Basic computer skills (email, data entry)
• Valid driver’s license with a safe driving record
• Bilingual English/Spanish skills a plus

Ready to Join the Team?

If you’re looking for a hands-on role where you can grow your skills, work independently, and make a direct impact on customer experience, apply today to join Milgard Windows & Doors and MITER Brands.

#MITERsimi

What We Offer

Health & Wellness

• Three comprehensive medical plan options
• Prescription drug coverage
• Dental insurance
• Vision insurance
• Teladoc virtual healthcare services
• Employee Assistance Program (EAP)
• Annual Wellness Clinic

Financial Protection

• Company-paid Life Insurance
• Voluntary Life Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Supplemental Hospital Indemnity Insurance
• Critical Illness Insurance
• Accident Insurance

Additional Benefits

• Paid Time Off (PTO) and paid holidays
• 401(k) retirement plan with company match
• Tuition Reimbursement Program
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program