HP Retail Sales Representative at 2020 Companies, Inc. — Glen Allen, VA

Job Type:

Regular

Work Location:

Best Buy 423 - Glen Allen, VA 23060

Overview:

Pay: $18.00 per hour

About the Position

Day-in-the-Life

• Demonstrate HP products at Best Buy
• Engage and build rapport with customers by creating a memorable experience
• Responsible for maintaining professional relationships with management and staff within assigned store
• Train retail store associates on HP products and services
• Maintain displays for cleanliness, functionality, and demo-readiness
• Responsible for reporting and competitive insights

What's in it for you?

• Stable, weekly schedule
• Next day pay on-demand with DailyPay
• Friday + Saturday & Sunday availability
• Paid training completed online
• $25 per month Technology Reimbursement
• Represent one of the most environmentally friendly companies worldwide

• Be a problem-solving, tech-savvy enthusiast
• Have an outgoing personality and be eager to learn
• Be comfortable engaging with customers and demonstrating products with training
• Ability to engage in a selling process that overcomes objections and connects with customer needs
• Retail experience or customer service experience in electronics, tech or wireless a plus
• Training or product demonstration experience a plus
• 1-year job experience required

About Company

#TAYNP

Job Description

• Sell products and services in a retail store, kiosk, and/or event environments
• Maintain professional interaction with both customers and fellow employees
• Meet or exceed personal sales goals on a monthly basis
• Courteously welcome customers and offer assistance
• Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
• Advise customers by providing information on products and services
• Help customers make selections by building customer confidence
• Accurately document and report sales
• Contribute to team effort by accomplishing related results as needed
• Responsible for accurately tracking and communicating all activity to Retail Operations
• Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
• Responsible for submitting all paperwork completely and accurately

Performance Measurements:

• Regular and prompt attendance
• Meet established monthly/weekly sales quota/goals
• Customer/client satisfaction based on rejection percentage and substantiated complaints

Qualifications

• High school diploma or equivalent required
• Six (6) months prior sales, retail, telecom or marketing experience
• Demonstrated knowledge of products and services
• Excellent communications, presentation, interpersonal and problem-solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to multi-task in a fast-paced, team environment
• Must be available to work evenings, weekends and holidays as needed
• Ability to maintain customer confidentiality