Operations Coordinator at Ferguson Enterprises, LLC — Newport News, VA

Job Posting:

Job Functions and Responsibilities

The Operations job family leads all of the business operations within a branch location or multiple branch locations within a defined geography and/or product group. General areas of responsibility include providing leadership for the organization's customer-facing associates and branch functions. Positions in operations leadership are responsible for the day-to-day operations of the organization's branches, areas, and other geographic units and KOB groups.

Job Duties

• Act within the scope of established objectives and policies to accomplish assigned goals.
• Under the direction of the manager, maintain inventories, conduct physical inventories, maintain location appearance, and complete day-to-day paperwork.
• Work with vendors and Ferguson shared services division to clear vendor pricing discrepancies
• Facilitate customer credit memos with accuracy based on company guidelines
• Work WMS Variance and Cycle Count Reconciliation
• Develop or implement quality control programs.
• Implements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, and customer satisfaction.
• Review customer invoices for pricing and costing accuracy as well as freight billing and costing
• Oversee the facilities of the operation to provide a safe and well-maintained work environment.
• Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures.
• Participates in associate meetings and communicates any concerns to management.

Qualifications and Requirements

• 1 - 3 years Ferguson experience is preferred
• Strong attention to detail and accuracy
• Self-motivated/goal oriented
• Ability to effectively multi-task
• Organization and time management skills
• Communicates well
• Knowledge of Trilogie and Microsoft Excel a plus
• Knowledge of WMS/HighJump preferred but not required
• Ability to handle stress
• Team player with good attitude
• Understands importance of customer service
• Willingness to help out in other areas, besides operations, when needed

Technical and Professional Skills

• Ability to organize and prioritize work.
• Ability to effectively communicate in writing.
• Ability to effectively communicate verbally.
• Ability to efficiently operate computers, tablets and mobile devices.
• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
• Ability to effectively utilize postal and shipping/receiving systems.
• Ability to effectively utilize FEI's inventory and logistics system (Trilogie).
• Ability to multi-task and effectively manage through stressful situations.

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Pay Range:

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$15.00 - $23.79-

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