Medical Assistant at Novant Health-GoHealth Urgent Care, LLC — Cornelius - Cornelius, NC

# Medical Assistant

Pay Range: $19.00 – $24.25 per hour

## About Us

Novant Health and GoHealth Urgent Care have partnered to deliver high‐quality urgent care services across Charlotte, Winston-Salem, and Asheville, NC. We focus on creating an effortless patient experience, a welcoming culture of care, and seamless integration with our health system partners.

## Position Summary

The Medical Assistant supports urgent care providers with clinical and administrative tasks, including patient intake, vitals, testing, procedures, room preparation, and EMR documentation. This role delivers a high‐quality, customer‐focused experience in a fast‐paced care setting.

## Essential Functions

• Register patients, verify insurance, and collect co-pays
• Schedule appointments and coordinate specialist referrals
• Respond to patient inquiries and provide care status updates
• Communicate patient flow and assist with patient preparation
• Record medical history and obtain vital signs
• Perform point-of-care testing (flu, strep, ECG)
• Perform phlebotomy and administer injections
• Prepare, clean, and restock exam rooms
• Update EMR and scan documents
• Answer phones and manage general administrative tasks
• Conduct patient follow-up and maintain reception area
• Complete opening and closing procedures, including cash-out
• Conduct daily equipment checks and submit repair tickets
• Perform additional duties as assigned

## Knowledge, Skills & Abilities

• Proficiency in Medical Assistant duties
• Strong typing and computer skills
• Proficient with Microsoft Word and Excel
• Detail oriented with strong task management
• Excellent written and verbal communication skills
• Ability to work effectively with diverse populations
• Strong team collaboration skills

## What We Offer

• Career advancement opportunities, including leadership and clinical education pathways
• EMR training and mentorship from providers and market leadership
• Competitive compensation and monthly bonus program
• 5 weeks of paid time off
• Comprehensive benefits: medical, dental, vision, disability, life, and 401(k) with employer match

## Requirements

• High School Diploma required
• Graduate of a Medical Assisting Program preferred
• Basic Life Support (BLS) certification required at hire (AHA or ARC)

## Certification Requirements

• CCMA – Certified Clinical Medical Assistant (NHA)
• CMA – Certified Medical Assistant (AAMA or CHP)
• RMA – Registered Medical Assistant (AMT, AAH, or ARMA)
• NCMA – National Certified Medical Assistant (NCCT)
• NRCMA – Nationally Registered Certified Medical Assistant (NAHP)

## Certification Alternatives

### Experience-Based Pathway (no MA certification at hire)

Candidates may qualify with:

• A minimum of 3 years of Medical Assistant experience, AND
• At least 1 of those years must be in a Hospital, Emergency Room, or Urgent Care setting

Note: Must obtain an approved MA certification within 6 months of start date to remain eligible for continued employment.

### Alternative Credentials Accepted at Hire

• Graduate of an accredited Nursing Program, LPN, or RN
• EMT (National Registry of Emergency Medical Technicians)
• Paramedic (National Registry of Emergency Medical Technicians)
• CNA – Certified Nursing Assistant

## GoForward

Joining our team means access to modern clinical tools, innovative facilities, and meaningful opportunities to grow your career in a collaborative and supportive environment.