Senior Technical Product Manager, AI Engineering & Systems at Jerry.AI — New York, NY

Why Jerry.ai?

• Join a pre-IPO startup with capital ($240M raised), traction (5M+ customers), and runway (we’re profitable).
• Impact: Come lead our customer-facing Agentic AI product leveraging LLMs, agents, and internal APIs to create a magical experience for our customers. Work with partners like OpenAI to integrate Jerry.ai services directly into the ChatGPT App and pioneer new model capabilities.
• Accelerated career growth. We have a flat org chart, ambitious goals, and no shortage of opportunities for people who want more. You’ll also report directly to our COO, leading one of our most important growth levers.

Why we’re hiring this role:

How you’ll make an impact:

Your scope will cover two layers: keeping the current AI platform running while driving the architectural decisions that determine its future state.

In the first few months you will learn the prompt engineering workflow through writing and updating prompts, understanding how our various tech stacks (e.g. Propelix, Botly, CRM, GitHub, and Replit) interact, and getting a ground-level view of where the bottlenecks are. After that, you will start owning the platform strategy:

• Prompt consolidation. Define the strategy for migrating prompts from six locations onto a unified platform, sequencing the work, aligning engineering, data, operations, and other teams on the plan, and driving execution.
• Chatbot prioritization. Own the technical prioritization queue. Keep the team coordinated and moving without adding process overhead.
• Emerging technology decisions. Track voicebot and computer use closely enough to know when the technology crosses the threshold for serious investment. Own the OpenAI relationship and the Jerry presence in the ChatGPT store. These are not passive monitoring tasks, you will be expected to bring a point of view and influence our AI investment decisions.

Who you are

• Technologist: You live and breathe AI. You read the release notes when a new model drops and you’ve already built your own custom workflows.
• Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience.
• Experimenter: You think only in terms of what’s possible. AI is rapidly evolving, and you’re constantly tinkering and finding new capabilities that didn’t exist yesterday.
• Data-Driven: You are familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses.
• Pragmatic: You can navigate technical tradeoffs and lead by example when implementing AI platform standards.

Ideal experience:

• 4+ years of experience in a technical role like forward deployed engineering, technical product management, or similar at a fast-paced startup.
• Passion and curiosity for AI systems including modern LLMs, etc.
• Track record of taking complex, strategic ideas and turning them into scalable, production-grade products.

About Jerry.ai