VP, Revenue Operations at Frontcareers — San Francisco, CA

Front is hiring a VP, Revenue Operations to lead and scale the operational backbone of our go-to-market engine. This is a critical leadership role reporting directly to the COO/CFO, with global ownership of Sales Operations, Marketing Operations, and Deal Desk teams.

You'll be the connective tissue across our GTM organization — owning the systems, processes, and data infrastructure that drive forecast accuracy, pipeline efficiency, and deal velocity. You'll partner closely with our CRO, CMO, and COO to build a world-class RevOps function that scales with Front's ambition.

What you’ll do -

Sales Operations

• Lead a global sales ops team responsible for territory design, quota setting, forecasting, pipeline management, and sales process excellence
• Partner with our GTM Systems team to build and maintain the systems and reporting that give leadership real-time visibility into business performance
• Drive CRM (Salesforce) health, data quality, and adoption across the sales org
• Partner with Finance on headcount planning, comp design, and annual planning cycles

Marketing Operations

• Oversee the marketing ops function responsible for campaign architecture, lead lifecycle management (scoring, routing, SLAs), and demand gen infrastructure
• Ensure tight alignment between marketing and sales on funnel definitions, MQL-to-close metrics, and attribution
• Raise the bar on data quality, instrumentation, and tech stack governance across the marketing funnel

Deal Desk

• Lead a global Deal Desk team that supports complex, high-value deals with pricing guidance, CPQ, approvals, and non-standard commercial structures
• Partner with Sales, Finance, and Legal to streamline deal execution without sacrificing speed or margin integrity
• Own the policies and playbooks that enable the field to move faster and close bigger

Cross-Functional Leadership

• Serve as the operational voice of the GTM org to the COO/CFO, and executive team
• Build and own the operating cadence: QBRs, pipeline reviews, forecast calls, and annual planning
• Drive RevOps strategy for systems consolidation, tooling decisions, and AI/automation adoption
• Develop and retain a high-performing global team across Sales Ops, Marketing Ops, and Deal Desk

What skills and experience do you need -

• 10+ years of experience in Revenue Operations, GTM Strategy, or a related function — with at least 6+ years in a senior leadership role managing cross-functional ops teams
• Proven track record of building and scaling RevOps organizations at a high-growth B2B SaaS company ($100M+ ARR preferred)
• Experience owning all three functions — Sales Ops, Marketing Ops, and Deal Desk — or strong adjacent experience with a clear path to ownership
• Proven experience automating operations with AI
• Deep expertise in Salesforce and modern GTM tech stacks (e.g., HubSpot, CPQ, Gong, Outreach, Unify, BI/analytics tools)
• Strong business and financial acumen — you can partner credibly with Finance on planning, modeling, and board-level reporting
• Exceptional ability to translate data into decisions and communicate clearly to executive audiences
• A builder's mindset — you've started from scratch, scaled through chaos, and made things repeatable
• Experience managing global teams across time zones

Nice to have

• Experience in a company that has undergone a GTM model transformation (e.g., PLG → sales-led, SMB → enterprise, or expansion into new segments)

What we offer

• Competitive salary
• Equity (we are post-series D & backed by some of the best VCs in the US)
• Private health insurance, including plan options at no cost to employees
• Paid parental leave
• Flexible time off policy
• Flexibility to work from home Monday and Friday, unless posted as a fully remote role
• Mental health support with Workplace Options
• Family planning support with Maven
• $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
• Wellness Days - Fronteers get an additional day off on months with no holidays
• Winter Break - Our offices are closed from Christmas to New Year's Day!