Brand Reputation, Community Engagement, and Social Listening Specialist at Jerry.AI — New York, NY

Why we exist:

Why we need you:

We’re looking for a Brand Reputation, Community Engagement, and Social Listening Specialist who can represent Jerry with authenticity and build trust with our current and future users! You’re someone who knows how to provide genuine value in an r/personalfinance thread and can just as easily navigate the high-energy culture of a TikTok comment section.

What you'll own:

• Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok — the places our customers actually congregate
• Develop Jerry's playbook for how to show up in each community: when to post, when to reply, when to stay silent
• Grow Jerry’s subreddits into active, trusted communities
• Build a content and engagement strategy that scales without losing authenticity, leveraging AI where it helps
• Work with Growth and Content teams to ensure consistency across channels
• Measure what matters: sentiment, share of voice, referral traffic, and LLM citation

Who you are

• A platform native with a visceral dislike of corporate-speak — you write with a tone that earns upvotes and moves naturally across Reddit, TikTok, and Quora
• 3+ years in community management or organic social, ideally in fintech, insurtech, or another consumer facing and/or regulated category
• A strategic operator who builds systems, not just vibes — you understand SEO and how LLMs cite sources
• Proven ability to make "boring" or "stressful" categories feel human, authentic, and worth following
• A patient, curious long-game player who values organic trust over quick PR wins

About Jerry.ai