Director of Operations - North Carolina at Sunrise Senior Living Mgmt Inc — Charlotte, NC

Why Join Sunrise Senior Living

At Sunrise Senior Living, we champion the quality of life for all seniors. As a Director of Operations, you lead a portfolio of communities, driving performance across care, sales, financial results and team engagement to deliver operational excellence and resident satisfaction.

What You’ll Do

• Lead multi-community operations, ensuring quality care, service and compliance
• Recruit, develop and manage Executive Directors and leadership teams
• Drive occupancy growth, revenue strategy and market positioning
• Oversee P&L performance, budgeting, labor and financial outcomes
• Use data, reporting and KPIs to improve operational performance
• Partner with Sales, Care, HR and Finance to execute strategic initiatives
• Ensure regulatory compliance, quality assurance and risk management
• Drive customer experience, engagement and service excellence
• Lead change initiatives, succession planning and leadership development

What You’ll Bring:

• 5+ years operational leadership experience (multi-site preferred)
• Strong P&L, financial management and business strategy expertise
• Experience in senior living, healthcare or hospitality preferred
• Proven ability to lead teams, drive results and manage performance
• Strong analytical, decision-making and problem-solving skills
• Excellent communication and cross-functional leadership ability
• Ability to travel and manage multiple priorities

Director of Operations – Lead Multi-Community Performance and Drive Growth Director of Operations | Senior Living | Multi-Site Leadership | P&L | Operations Management | Healthcare Operations | Leadership Pay Range:

113,100.00 - 174,000.00

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

Equal Opportunity Employer