Technology Engineer – Principal (1044) – Networks Specialty - Citywide (C00099) — San Francisco, CA

Under general direction, provides direct ongoing supervision to other Technology Engineers and/or provides technical leadership and direction and assumes technical responsibility for completion of major projects, or serves as the top technical authority for one or more related specialties. Performs and reviews complex work involving analysis, planning, designing, implementation, maintenance, troubleshooting and enhancement of systems or platforms. Serves as the lead technical architect for systems or platforms.

The 1044 Principal Technology Engineer is the highest level in the Engineer series and may be assigned to function as a supervisor, expert or project leader. When assigned as a supervisor, develops, coordinates and executes policies, methods and procedures, and supervises personal; when assigned as an expert, performs work requiring a very high level of technical knowledge of a specific area or ability to integrate at a high level the knowledge of several areas (this is not considered to be a part of the normal career path for employees in this series; rather it is reserved for those employees with a mastery of specific technologies or a particular expertise); when assigned as a project leader, manages and provides technical leadership of projects involving large-scale, complex and highly analytical tasks. Work is performed within a broad framework of general policy and requires creativity and resourcefulness to accomplish goals and objectives, and in applying concepts, plans and strategies which may deviate from traditional methods and practices.

Supervision Exercised:

May supervise subordinate Engineers staff and technical staff in the assigned work unit; or as a Project leader, coordinate a team of workers within the assigned work unit or jointly with other unites. May be expected to provide consultation and guidance to Technology professionals and non-Technology professionals.

Essential Duties:

• Oversees the establishment of wired and wireless network environments and connectivity solutions by installing, configuring, testing and documenting the equipment/network systems according to the design and specifications.
• Oversees the performance of day-to-day networking tasks to ensure network reliability, availability and serviceability within minimal interruption.
• Provides complex technical support, responds to complex work orders and tickets from the users, analyzes and solves complex reported network problems.
• Oversees the configuration of firewall security settings to access permissions groups for individuals and sets up provisions for incoming data.
• Oversees and participates in network and connectivity technology upgrade or expansion projects, including installation of hardware, software, and connectivity services and integration testing, as well as coordinating these activities without disturbing function of other systems.
• Develops and produces complex documentation for installation, network topology and troubleshooting of network and connectivity hardware, software, and services.

Education

Experience

Five (5) years of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of a system or platform.

Substitution:

Positions with the Port

Selection Procedures

Preliminary Questionnaire:

Tech Engineer – Networks Core Exam (Weight: 100%):

Candidates self-certifying meeting the Minimum Qualifications will be invited to participate in the online Tech Engineer – Networks Core Exam. Candidates will be sent a web link via email that will allow them to take the online Tech Engineer – Networks Core Exam that is designed to measure basic analytical and technical abilities associated with the target job, which may include but not be limited to:

• Knowledge of networking and routing protocols (e.g., EIGRP)
• Knowledge of configuring and maintaining routers, switches and firewalls (e.g., CCNA)
• Knowledge of configuring secure network (e.g., VLANS)
• Knowledge of configuring secure wireless networks (e.g., 802.1x Authentication)
• Ability to design, plan, implement and troubleshoot complex network infrastructures
• Analytical thinking
• Ability to configure multifunction devices
• Ability to document developed procedures and protocols

Candidates’ scores on the Tech Engineer – Networks Core Exam may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Score Banking: Scores attained on the Tech Engineer – Networks Core Exam will be 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, candidates need not take this test again. Rather, if another announcement you applied to and are deemed qualified for requires the Tech Engineer – Networks Core Exam and is held within one year of your Tech Engineer – Networks Core Exam date your score will be automatically applied to that announcement. However, after one year, a candidate has the option to either (a) apply his/her test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the test and only in association with a candidate’s eligibility for another announcement to which the candidate has applied and is deemed qualified. If a candidate opts to re-test, the re-test score becomes the candidate’s official score since it is the most recent.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process