Inside Team Member 7182 - South Hill at Domino's — Spokane, WA
Full job description
The main requirement for Domino's Customer Service Representatives (CSRs) is to have a
positive personality, a clear and highly energetic voice, and he or she must also be customer
service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed.
Some specific duties of Domino's CSRs include:
- Attracting potential customers by answering product and service questions and advertising/"wobble boarding"
- Opening and maintaining customer customer accounts by recording and updating account information
- Preparing and packaging food products
- Collecting payment and handing out orders to customers
- Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
- Maintaining financial accounts by processes customer adjustments
- Contributing to team effort by accomplishing related requests as needed
Additional Information
Pay Range $17.13-$17.63
Benefits
-Paid sick leave per Washington law
We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool.
CSRs must:
- Be 16 years or older
- Be attentive to detail
- Be customer oriented, friendly and energetic
- Have cash management skills
- Be able to work Evenings & Weekends
- Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed